Senior Solution Consultant - BFSI Domain

ESP Engineered; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ESP Engineered in Mumbai is looking for a Strategic Solutioning & Value Engineering professional to join their team. The ideal candidate will have 5-7 years of experience in Technical Pre-Sales or Solutions Consulting. This role requires strong critical thinking, consultative selling skills, and the ability to effectively communicate complex solutions. You will work closely with sales teams and leverage modern AI tools to enhance workflows and create impactful deliverables.

Qualifications

• 5-7 years of experience in Technical Pre-Sales, Sales Engineering, or Solutions Consulting.
• Proven ability to deconstruct complex client challenges and build solutions.
• Excellent verbal and written communication skills.

Responsibilities

• Develop a master-level understanding of WebEngage and explain AI capabilities.
• Create visual data-flow diagrams and integration frameworks.
• Build ROI calculators and value-assessment models.
• Utilize modern productivity tools to enhance workflows.
• Collaborate with Sales Executives and Partner Managers.

Skills

Technical Pre-Sales

Critical Thinking

Consultative Selling

AI and Automation Tools

Architecture Fluency

Tools

Generative AI

Visualization Platforms

Automation Tools

Job description

Strategic Solutioning & Value Engineering

• Master the Product & "Selling AI": Develop a master-level understanding of the WebEngage suite, specifically our AI-powered personalization and predictive features. You must be able to explain our AI capabilities to a CTO, while using your AI tools to build the pitch.
• Architecture & Frameworks: Create visual data-flow diagrams and integration frameworks that clearly demonstrate how WebEngage fits into complex enterprise ecosystems (CDPs, Warehouses, CRMs).
• ROI & Economic Modeling: Move beyond feature lists. Build and standardize ROI calculators and value-assessment models that mathematically prove the economic impact of our solution to C-level stakeholders.

Innovation & Efficiency (The "AI-First" Workflow)

• Modernize the Workflow: Actively utilize Generative AI and modern productivity tools (e.g., LLMs, automation scripts) to accelerate routine tasks. Find better ways to summarize client discovery notes, generate technical specs, and research industry trends.
• Reimagine Deliverables: Lead the evolution of our RFPs, RFIs, and Solution Documents. Instead of static text responses, explore dynamic formats, visual storytelling, and data-backed responses that stand out to buyers.
• Benchmarking & Insights: Analyze deployments across key sectors (BFSI, Retail, etc.) to identify impact stories. Use these patterns to build reusable "Best Practice" playbooks for the wider sales team.
• Sales Partnership: Collaborate with Partner Managers and Sales Executives to execute complex engagements. Bring a "Value Engineering" mindset to discovery sessions and POCs.
• Bridge the Gap: Act as the intelligent bridge between the market and the product. Provide structured feedback to Product Management regarding emerging AI-led market opportunities and cross-industry patterns.

Requirements

• 5–7 years of experience in Technical Pre-Sales, Sales Engineering, or Solutions Consulting (SaaS preferred).
• Critical Thinking: You don't just follow a template; you question it. You have a proven ability to deconstruct complex client challenges and rebuild them into elegant solution narratives.
• Tool-First Efficiency: Demonstrated ability to adopt new tools quickly. You are comfortable using new age AI, visualization, and automation platforms to enhance your daily output.
• Technical & Soft Skills
• Consultative Selling: Expertise in listening to client challenges, forming problem hypotheses, and articulating value effectively to both technical and non-technical stakeholders.
• Architecture Fluency: Strong understanding of enterprise software architecture, APIs, and data flows. You can explain how WebEngage integrates into a complex ecosystem without confusing the room.
• Communication Style: Excellent verbal and written skills, with a flair for visual communication. You prefer a clean diagram over a wall of text.