Senior Software Engineer - Salesforce CPQ Specialist

Clarivate; Bengaluru; Presencial; INR 1 200 000 - 1 800 000; Tempo integral

Resumo da oferta

Clarivate Plc in Bengaluru is seeking a seasoned Business System Analyst to manage Salesforce Admin tasks across Sales Cloud, Service Cloud, and Experience Cloud. You will configure data security, objects, and automation, and support data migration and integrations.

With 5+ years in Salesforce, you will troubleshoot, optimize, and contribute to CI/CD deployments while guiding end users. This role suits a proactive professional in a fast-paced environment.

Qualificações

• 5+ years of Salesforce experience in administration or development.
• Strong understanding of Salesforce security model, standard/custom objects, automation tools, and reports/dashboards.
• Experience with data migration tools (Data Loader, Workbench).
• Familiarity with Agile methodologies and ticketing systems like JIRA.
• Ability to troubleshoot issues and implement solutions independently.
• Must have working experience in deploying the components into Git, Bitbucket via CI/CD automation with good idea on Salesforce Metadata Structure
• Salesforce Administrator Certification is highly desirable.
• Experience with CPQ, Revenue Cloud, or Experience Cloud is a plus.
• Develop automation using Flows, Process Builder, and Apex triggers (is a plus).
• Ability to work in a fast-paced, high-impact environment.

Responsabilidades

• Configure and customize Salesforce Sales Cloud, Service Cloud, and Experience Cloud to meet business needs.
• Manage user roles, profiles, permission sets, security settings, and data access.
• Create and enhance custom objects, fields, page layouts, and validation rules.
• Understand solutions created via automation, debug issues, and integrate with third-party applications.
• Write optimized SOQL and SOSL queries for data retrieval and reporting.
• Debug, troubleshoot, and enhance Salesforce solutions for performance and scalability.
• Work with APIs and middleware tools to integrate Salesforce with external systems.
• Conduct system testing, support UAT, and deploy changes using CI/CD tools like Git, and Jenkins.
• Provide ongoing Salesforce support, troubleshooting, and training for end users.

Conhecimentos

Salesforce Administration

Apex triggers

Flows

Process Builder

SOQL/SOSL

CI/CD

Git

Jenkins

Data Loader

Workbench

Experience Cloud

CPQ

Revenue Cloud

Security model

Reports & Dashboards

JIRA

Metadata Structure

Ferramentas

Git

Jenkins

Data Loader

Workbench

JIRA

CI/CD

Descrição da oferta de emprego

Business System Analyst - Salesforce Admin About You – experience, education, skills, and accomplishments 5+ years of Salesforce experience in administration or development. Strong understanding of Salesforce security model, standard/custom objects, automation tools, and reports/dashboards. Experience working with data migration tools (Data Loader, Workbench). Familiarity with Agile methodologies and ticketing systems like JIRA. Ability to troubleshoot issues and implement solutions independently. Must have working experience in deploying the components into Git, Bitbucket via CI/CD automation with good idea on Salesforce Metadata Structure It would be great if you have: Salesforce Administrator Certification is highly desirable. Experience with CPQ, Revenue Cloud, or Experience Cloud is a plus. Develop automation using Flows, Process Builder, and Apex triggers (is a plus). Ability to work in a fast-paced, high-impact environment.

What will you be doing in this role?

• Configure and customize Salesforce Sales Cloud, Service Cloud, and Experience Cloud to meet business needs.
• Manage user roles, profiles, permission sets, security settings, and data access.
• Create and enhance custom objects, fields, page layouts, and validation rules.
• Understand solutions created via automation, debug issues, and integrate with third-party applications.
• Write optimized SOQL and SOSL queries for data retrieval and reporting.
• Debug, troubleshoot, and enhance Salesforce solutions for performance and scalability.
• Work with APIs and middleware tools to integrate Salesforce with external systems.
• Conduct system testing, support UAT, and deploy changes using CI/CD tools like Git, and Jenkins.
• Provide ongoing Salesforce support, troubleshooting, and training for end users.

Hours of Work 45-hours per week, permanent full-time position. Working in 2:00p.m to 11:00p.m shift.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Experience Level Mid Level