Senior Software Engineer I

Powerschool India; Bengaluru; Hybrid; INR 1,500,000 - 2,000,000; Full time

Job summary

PowerSchool India is seeking an experienced Solution Developer to join our Digital Transformation team in Bangalore on a hybrid model. You will craft scalable Salesforce solutions, focusing on Experience Cloud and Agentforce, while delivering hands-on development and architectural input.

The role emphasizes modern software engineering practices, AI-powered customer journeys, and secure cloud-based applications.

Qualifications

• 6-8 years of experience in software development.
• Experience with Salesforce platform and related tools.
• Familiarity with AI-powered customer experiences and cloud-based solutions.

Responsibilities

• Design scalable Salesforce solutions and contribute to architecture discussions.
• Develop on Salesforce Experience Cloud and configure Agentforce agents and AI-powered journeys.
• Build reusable components (LWC) and integrations (REST, Platform Events).
• Ensure security, authentication, and site configuration for Experience Cloud.

Skills

Solution design

Hands-on development

AI-powered experiences

Cloud-based apps

Tools

Salesforce Experience Cloud

Agentforce

Lightning Web Components

Apex

REST APIs

Platform Events

Job description

About PowerSchool

At PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem-from the central office to the classroom to the home. Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families.

Team Overview

Our Customer Experience (CX) team is on the frontline of engagement with our valued customers. The team is responsible for customer satisfaction, retention, and innovation to ensure a more personalized approach to our users needs.

Job Description - Solution Developer (Salesforce Experience Cloud & Agentforce)

Location: Bangalore (Hybrid)

Experience: 6-8 Years

About the Role: We are looking for an experienced Solution Developer to join our Digital Transformation team. This role is ideal for someone who enjoys both solution design and hands-on software development . You will play a key role in designing, developing, and delivering enterprise-grade digital solutions on the Salesforce platform, with a strong focus on Salesforce Experience Cloud and Agentforce . Working closely with Product Owners, Business Stakeholders, Architects, and Engineering teams, you will help transform customer experiences by delivering scalable, secure, and innovative solutions. The ideal candidate is passionate about modern software engineering practices, AI-powered customer experiences, and building robust cloud-based applications.

Key Responsibilities

Solution Design

• Work with Product Owners and business stakeholders to understand business requirements and translate them into scalable technical solutions.
• Participate in solution architecture discussions and contribute to application design.
• Design reusable, scalable, and secure Salesforce solutions aligned with enterprise architecture standards.
• Recommend best practices and improvements for customer-facing digital experiences.
• Evaluate new Salesforce capabilities and AI features to improve business processes.

Salesforce Development

• Design and develop applications on Salesforce Experience Cloud.
• Develop and configure Agentforce agents, actions, prompts, topics, and AI-powered customer journeys.
• Build custom Lightning Web Components (LWC), Apex Classes, Triggers, Batch Jobs, Queueables, and Flows.
• Develop integrations using REST APIs, Platform Events, Named Credentials, and External Services.
• Configure Experience Cloud sites including authentication, user management, sharing, and security.
• Develop reusable components and follow Salesforce development best practices.