Senior Site Reliability Engineer

Rakuten Asia Pte Ltd; Bengaluru; Vor Ort; INR 2.500.000 - 5.000.000; Vollzeit

Zusammenfassung

Rakuten Symphony India in Bengaluru is seeking a Senior Site Reliability Engineer with 10-15 years of experience to support day-to-day operations of RCP and BMM, provide advanced incident resolution, and drive automation and stability improvements.

The role requires hands-on monitoring, fault management, and coordination for handover to operations, based in IST in Bengaluru. This is an on-site opportunity with Rakuten Symphony India.

Qualifikationen

• Should have interpersonal, verbal, and written communication.

Aufgaben

• L2 SRE supporting day-to-day operations of RCP and BMM escalated from L1 SRE.
• Advanced incident resolution, operations, and automation development for RCP and BMM.
• Escalation point for L1 SRE and drive proactive improvements to RCP/BMM stability.
• Network monitoring, fault management, alarm monitoring, performance monitoring, configuration management, new node handover and transfer to operation (HOTO).

Jobbeschreibung

Job Description: Designation: Senior Site Reliability Engineer Experience: 10-15 years Location: Bengaluru, India

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together!

About Rakuten Group, Inc. (TSE: 4755)

is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.9 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

Role Overview

L2 SRE supporting day-to-day operations of RCP and BMM escalated from L1 SRE. L2 SRE responsible for advanced incident resolution, operations, and automation development for RCP and BMM. Acts as escalation point for L1 SRE and drives proactive improvements to RCP/BMM stability. Responsibilities include network monitoring, fault management (Basic troubleshooting), ticket management, alarm monitoring, performance monitoring, configuration management, new node handover and transfer to operation (HOTO).

Work Conditions

Work Location: Rakuten Symphony India (Bangalore) Work Time: IST (India) Holiday Calendar: As per Rakuten India (RSI) Holiday Calendar (India)

Human Skills

• Should have interpersonal, verbal, and written communication.
• Should have the