Senior ServiceNow Developer (SPM / App Engine) Pune

Acronotics Inc; Pune District; Hybrid; INR 1,800,000 - 2,800,000; Full time

Job summary

Acronotics Inc. is seeking a hands-on Senior ServiceNow Developer to design, develop, and implement ServiceNow solutions supporting enterprise transformation.

The initial focus is a Transition Excellence Platform built on ServiceNow, spanning SPM, App Engine, Flow Designer, Knowledge Management, and Performance Analytics. You will work with stakeholders, architects and platform teams to turn requirements into scalable, secure applications and workflows across the platform, ensuring governance

Qualifications

• Hands-on ServiceNow development for enterprise-scale implementations.
• Strong experience with SPM/ITBM/PPM, App Engine Studio and Flow Designer.
• Proficient in JavaScript and ServiceNow scripting; REST/SOAP APIs knowledge.

Responsibilities

• Design, develop, configure, and support scalable ServiceNow solutions per best practices.
• Develop and enhance solutions across SPM, App Engine, Flow Designer, Knowledge Management, and Analytics.
• Build custom applications, workflows, forms, rules, UI policies, automations, integrations, and dashboards.
• Collaborate with Transition Excellence team and product owners to gather requirements and translate them into technical solutions.
• Design transition lifecycle workflows, governance checkpoints, approvals, notifications, and reporting.
• Support platform upgrades, deployments, performance tuning, and issue resolution.
• Contribute to architecture decisions, integration strategies, and governance standards.
• Ensure compliance with security, audit, accessibility, and enterprise standards.
• Prepare technical docs, architecture diagrams, and development standards.

Skills

ServiceNow development

SPM / ITBM / PPM

App Engine Studio

Flow Designer

IntegrationHub

Service Catalog

Knowledge Management

JavaScript

REST/SOAP APIs

Custom Scoped Apps

Performance Analytics

Dashboards

Data Visualization

ACLs

Update Sets

Agile

DevOps

SDLC

Release Management

Communication

Stakeholder Management

Education

B.Tech/B.E. in Computer Science/IT

M.Tech / MCA / MSc (CS/IT) preferred

Job description

Job Title: Senior ServiceNow Developer (SPM / App Engine)

Experience: 6 8 Years
Location: Pune (Hybrid, 3 days work from office)
Employment Type: Full Time, Permanent
Notice Period: Immediate to 30 days preferred

Job Summary

We are looking for a hands-on Senior ServiceNow Developer to design, develop, and implement ServiceNow solutions supporting enterprise transformation initiatives. The first focus will be building and enhancing a Transition Excellence Platform on ServiceNow.

You will work closely with business stakeholders, product owners, architects, and platform teams. Together you will turn business requirements into scalable, secure applications and workflows across Strategic Portfolio Management (SPM), App Engine, Flow Designer, Knowledge Management, and Performance Analytics.

Key Responsibilities

• Design, develop, configure, and support scalable ServiceNow solutions following platform best practices and development standards.
• Develop and enhance solutions across ServiceNow SPM, App Engine, Flow Designer, Service Catalog, Knowledge Management, and Performance Analytics.
• Build custom applications, workflows, forms, business rules, UI policies, flow automations, integrations, and dashboards.
• Partner with the Transition Excellence team and product owners to gather requirements, carry out technical analysis, and turn functional needs into technical solutions.
• Design and implement transition lifecycle workflows, governance checkpoints, approvals, task orchestration, notifications, and reporting.
• Support platform upgrades, deployments, performance tuning, defect resolution, and production support.
• Contribute to platform architecture decisions, integration strategies, and technical standards.
• Ensure compliance with security, audit, accessibility, and enterprise architecture standards.
• Prepare and maintain technical documentation, architecture diagrams, development standards, and knowledge articles.
• Collaborate with ServiceNow administrators, architects, QA, and platform governance teams.

Required Skills & Experience

• 68 years of overall IT experience, with at least 5 years of hands-on ServiceNow development in enterprise-scale implementations.
• Strong hands-on experience with Strategic Portfolio Management (SPM / ITBM / PPM), App Engine Studio, Flow Designer, IntegrationHub, Service Catalog, and Knowledge Management.
• Strong proficiency in JavaScript and ServiceNow scripting (Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions).
• Experience with REST/SOAP APIs, web services, and integration frameworks.
• Proven experience designing and building custom scoped applications, workflows, and automation solutions.
• Experience with Performance Analytics, dashboards, reporting, and data visualization.
• Good knowledge of the ServiceNow data model, security architecture, ACLs, update sets, scoped applications, and platform governance.
• Solid understanding of Agile, DevOps practices, SDLC, and release management.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to work in global, cross-functional, matrixed environments.

Certifications

• ServiceNow Certified System Administrator (CSA): Mandatory
• ServiceNow Certified Application Developer (CAD): Mandatory
• ServiceNow Certified Implementation Specialist SPM (CIS-SPM): Preferred

Education

UG: B.Tech/B.E. in Computer Science, IT, or a related discipline
PG: M.Tech / MCA / M.Sc (Computer Science / IT) preferred but not mandatory

Why Join?

• Work on a greenfield, high-visibility ServiceNow platform build for a Fortune 500 financial services organization.
• Hands-on exposure to SPM and App Engine, two of ServiceNow's fastest-growing areas.
• Modern hybrid work model with a strong culture of inclusion, integrity, and continuous improvement.
• Collaborate with global teams across multiple geographies.