Senior ServiceNow Developer

Optimal Growth Technologies; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Optimal Growth Technologies seeks a Senior ServiceNow Developer to lead configuration, development, and integration on the ServiceNow platform. You will participate in Agile/SAFe ceremonies, coordinate with stakeholders, and contribute to continual service improvement and roadmap planning.

The role emphasizes strong knowledge of ServiceNow best practices, data designs, architecture, and ITIL processes, with experience in a managed services environment.

Qualifications

• Experience developing test scripts and plans.
• Able to handle a fast paced environment and multitask.
• Experience on an Agile team and SAFe ceremonies.
• LDAP/Active Directory knowledge.
• Minimum of 7 years hands-on ServiceNow development and administration.
• Familiarity with lifecycle management platforms and ServiceNow best practices.
• Experience in a Managed Services environment and ITIL.

Responsibilities

• Configures and develops on the ServiceNow instance including routine changes.
• Participates in CSIs and roadmap planning with stakeholders.
• Configures new applications or suites during planning, development, rollout.
• Collaborates with teammates for platform consistency and upgradability.
• Plans and manages meetings to solicit stakeholder feedback.
• Participates in Agile and SAFe ceremonies and delivers value.
• Assists with report configuration and maintenance.
• Supports ServiceNow implementation in FedRAMP Cloud environment.

Skills

Agile experience

Team collaboration

Self-motivated

Autonomous work

Fast paced environment

Multitasking

Education

Bachelor's degree in a Technical or Business field

Tools

ServiceNow

ATF (Automated Test Framework)

Data integrations

ITIL knowledge

LDAP/Active Directory familiarity

Job description

About the job Senior ServiceNow Developer

Responsibilities

• Provides tool or process solutioning recommendations to customer, as needed;
• Performs operational administrative tasks, as needed;
• Configures and develops on the VAs instance of ServiceNow including routine changes or configuration adjustments as directed by the customer;
• Participates in Continual Service Improvement activities, as required by customer demands;
• Participates in the configuration of new applications or suites during planning, development, and rollout phases;
• Collaborates with other teammates in support of platform consistency and upgradability;
• Plans and manages meetings to solicit feedback from stakeholders, as needed;
• Participates in Agile and SAFe ceremonies and produces deliverables associated with the goals to deliver value;
• Assists with report configuration and maintenance, as needed;
• Directly support the implementation of ServiceNow in the FedRAMP Cloud environment;
• Partner with leadership to maintain and drive towards an aggressive and sustainable ServiceNow implementation;
• Evaluate and work with the customer to define next phases of the ServiceNow roadmap;
• Prepare and execute ServiceNow Automated Test Framework (ATF) test cases and test scripts;
• Configure and maintain data integrations between ServiceNow and other systems;
• Perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application.

Requirements

• Experience developing test scripts and plans;
• Candidate must be able to handle a fast paced environment and multitask;
• Experience working on an agile team;
• LDAP/Active Directory knowledge;
• Minimum of 7 years hands-on experience developing, maintaining, and administering one or more ServiceNow instances is required;
• Familiarity with LAN rev or a comparable lifecycle management platform is a plus;
• Bachelor s degree in a Technical or Business field;
• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features;
• Experience in a Managed Services environment;
• Working knowledge of configuration management and ITIL;
• Experience designing ServiceNow architecture, data designs, or overall solution architecture implementer on a mature installation;
• Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow;
• Demonstrated experience assisting with ServiceNow configuration and deployment;
• Effectively collaborate with other engineers remotely;
• Self-motivated and able to work autonomously.