Senior Security Engineer, SailPoint ISC

Cyderes; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Retirement Match

Hybrid work

PTO

Bereavement leave

Professional Development

LinkedIn Learning

Job summary

Cyderes in Bengaluru seeks an experienced Senior Security Engineer to support SailPoint Identity Security Cloud (ISC) Managed Services. You will provide L2 and L3 operational support, ensure platform stability, and resolve complex technical issues while delivering excellent customer service.

You will report to the Lead Security Engineer. This role requires deep IAM/IGA expertise, hands-on SailPoint ISC experience, and a proactive approach to incident management, onboarding, and continuous

Qualifications

• 5+ years of IAM/IGA experience.
• Hands-on SailPoint ISC operations experience.
• Proven L2/L3 incident support in enterprise IAM/IGA.
• In-depth knowledge of ISC modules: Lifecycle, Access Requests, Certifications, Provisioning, Roles, Policies, Workflows, Transforms, Rules, Integrations.
• Experience in managed services for global customers.

Responsibilities

• Provide L2 and L3 operational support for SailPoint Identity Security Cloud (ISC).
• Troubleshoot and resolve complex incidents and service requests.
• Perform configuration updates, connector management, workflows, transforms, rules, and lifecycle event troubleshooting.
• Support onboarding, provisioning, access requests, certifications, and identity lifecycle management.
• Collaborate with engineering and development teams to resolve product and integration issues.
• Engage with customers, lead technical discussions, and provide regular service updates.
• Drive continuous improvements, automation initiatives, and knowledge management.
• Participate in RCA, problem management, and preventive measures.

Skills

IAM/IGA experience

SailPoint ISC operations

L2/L3 incidents handling

Managed Services experience

Tools

SailPoint ISC

REST APIs

Job description

We Help the World Be Everyday Ready

Today's threatscape is relentless. So are we. At Cyderes, we build practical Identity & Access Management (IAM), Exposure Management, and risk programs, helping organizations stop active threats fast with Managed Detection & Response (MDR) that integrates with existing tools. Powering it all is Meridian, our entity fabric that connects identities, assets, and access into one trusted reality. Augmented by AI and driven by seasoned operators, our tireless global team arms organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.

Great Place to Work Certified | United States | Canada | United Kingdom | India

Role Summary

We are looking for an experienced Senior Security Engineer to support SailPoint Identity Security Cloud (ISC) Managed Services. The role is responsible for providing Level 2 (L2) and Level 3 (L3) operational support, ensuring platform stability, resolving complex technical issues, and delivering exceptional customer service. You will report to Lead Security Engineer.

Responsibilities

• Provide L2 and L3 operational support for SailPoint Identity Security Cloud (ISC).
• Troubleshoot and resolve complex incidents, service requests, and platform-related issues.
• Perform configuration updates, connector management, workflows, transforms, rules, and lifecycle event troubleshooting.
• Support application onboarding, provisioning, access requests, certifications, and identity lifecycle management.
• Collaborate with engineering and development teams to resolve product and integration issues.
• Engage directly with customers, lead technical discussions, and provide regular service updates.
• Drive continuous service improvements, automation initiatives, and knowledge management activities.
• Participate in root cause analysis (RCA), problem management, and implementation of preventive measures.

Requirements

• 5+ years of overall experience in Identity and Access Management (IAM) / Identity Governance and Administration (IGA).
• Minimum 3 years of hands‑on experience with SailPoint Identity Security Cloud (ISC).
• Strong hands‑on experience in SailPoint ISC operations, administration, and managed services.
• Proven experience supporting L2/L3 incidents in an enterprise IAM/IGA environment.
• In‑depth knowledge of ISC modules, including Identity Lifecycle Management, Access Requests, Access Certifications, Provisioning, Roles, Policies, Workflows, Transforms, Rules, and Application Integrations.
• Experience troubleshooting connectors, REST APIs, identity synchronization, aggregation, provisioning, and lifecycle‑related issues.
• Strong understanding of application onboarding, connector configuration, and integration best practices.
• Experience working in a Managed Services environment supporting global customers.
• SailPoint Identity Security Cloud (ISC) certification is an added advantage.

Benefits

• Medical Insurance – Employee + dependents covered
• Life Insurance – Protection for what matters most
• Retirement Match Program – We invest in your future
• Hybrid Work Model – 2–3 days in office
• Maternity & Paternity Leave – Time for the moments that matter
• Paid Time Off – PTO + sick & casual leave
• Bereavement & Volunteer Time – Giveback to your community
• Professional Development – Reimbursement program
• LinkedIn Learning & Development Platform – Thousands of courses at your fingertips
• Mobile Phone Reimbursement – Stay connected, on us

Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.

Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.