Senior Engineer, SailPoint IIQ

Cacheflow; Bengaluru; Hybrid; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Retirement Match

Hybrid Work

Paternity Leave

Paid Time Off

Volunteer Time

Professional Development

LinkedIn Learning

Phone Reimbursement

Job summary

Cyderes India seeks a Senior Engineer to drive daily operations, support, and enhancements of the SailPoint IdentityIQ (IIQ) platform. You will handle BAU operations, implement enhancements, and work on integrations for a global client base.

You will report to the Engagement Lead, participate in after-hours/on-call support, and contribute to provisioning, identity refreshes, aggregations, and onboarding within IAM environments.

Qualifications

• 3+ years of SailPoint IdentityIQ implementation and production support.
• Hands-on experience with SailPoint IdentityIQ installation, configuration, and administration.
• Experience troubleshooting P1/P2 production incidents.
• Work with XML, SPML, REST/SOAP Web Services, and application servers.
• Proficiency in Java, BeanShell scripting, and PowerShell.
• Experience developing custom API-based integrations.
• Knowledge of SailPoint rules, objects, workflows, forms, and connectors.
• Experience upgrades, patch installations, and deployments in IdentityIQ.
• Familiarity with ITSM tools like ServiceNow or Jira.
• SailPoint IdentityIQ Engineer certification is preferred.

Responsibilities

• Collaborate with teams to identify project requirements.
• Develop technical documentation for SailPoint IIQ implementations.
• Troubleshoot and resolve complex SailPoint IIQ issues.
• Participate in code reviews and ensure coding standards are followed.
• Provide L2/L3 production support for SailPoint IIQ environments.
• Troubleshoot and resolve production incidents (P1/P2).
• Support IAM operations including provisioning, identity refreshes, and onboarding.

Skills

SailPoint IIQ

Java

BeanShell

PowerShell

XML/REST SOAP

Web/Application servers

Custom Integrations

IIQ Upgrades

ITSM Tools

IIQ Rules/Workflows

Tools

ServiceNow

Jira

Job description

We Help the World Be Everyday Ready™

Today's threatscape is relentless. So are we. At Cyderes, we build practical Identity & Access Management (IAM), Exposure Management, and risk programs, helping organizations stop active threats fast with Managed Detection & Response (MDR) that integrates with existing tools. Powering it all is Meridian, our entity fabric that connects identities, assets, and access into one trusted reality. Augmented by AI and driven by seasoned operators, our tireless global team arms organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.

Great Place to Work® Certified™ | United States | Canada | United Kingdom | India

About the Job

Senior Engineer plays a critical role in the daily operations, support, and enhancement of the SailPoint IdentityIQ (IIQ) platform. You have hands‑on experience with SailPoint IdentityIQ across both implementation and managed services, supporting business‑as‑usual (BAU) operations while delivering enhancements that maximise the platform's capabilities.

You will report to the Engagement Lead.

Responsibilities

• Collaborate with teams to Identify project requirements
• Develop technical documentation for SailPoint IIQ implementations
• Troubleshoot and resolve complex technical issues related to SailPoint IIQ
• Participate in code reviews and ensure adherence to coding standards
• Provide L2/L3 production support for SailPoint IdentityIQ environments.
• Troubleshoot and resolve production incidents, including P1/P2 issues, within agreed.
• Support IAM operations, including provisioning, identity refreshes, aggregations, certifications, access requests, and application onboarding.
• Participate in after‑hours/on‑Call Support and weekend support activities for a global customer environment.

Requirements

• 3+ years of experience in SailPoint IdentityIQ implementation and production support.
• Hands‑on experience with SailPoint IdentityIQ, including installation, configuration, and administration.
• Troubleshooting experience handling P1/P2 production incidents.
• Work with XML, SPML, REST/SOAP Web Services, web servers, and application servers.
• Proficiency in Java, BeanShell scripting, and PowerShell.
• Experience developing custom API‑based integrations.
• Knowledge of SailPoint Rules, Custom Objects, Workflows, Forms, and Connector configurations.
• Experience performing SailPoint IdentityIQ upgrades, patch installations, and production deployments.
• Familiarity with ITSM tools such as ServiceNow or Jira.
• We prefer SailPoint IdentityIQ Engineer certification.

WHY CYDERES?

• Medical Insurance - Employee + dependents covered
• Life Insurance - Protection for what matters most
• Retirement Match Program - We invest in your future
• Hybrid Work Model - 2–3 days in office
• Maternity & Paternity Leave - Time for the moments that matter
• Paid Time Off - PTO + sick & casual leave
• Bereavement & Volunteer Time - Give back to your community
• Professional Development - Reimbursement program
• LinkedIn L&D Platform - Thousands of courses at your fingertips
• Mobile Phone Reimbursement - Stay connected, on us

Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.