Senior Security Analyst, CyberArk EPM

Staples India; Chennai; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Staples India is seeking a Senior Security Analyst to serve as a technical SME for MS PKI, DigiCert and Venafi solutions. You will collaborate with PKI engineering teams to patch and upgrade applications, ensuring zero certificate expiration incidents and rapid incident response.

The role emphasizes automation, production monitoring, and cross-skilling across IAM services, with a focus on improving stability, scalability and efficiency within CSR/KMS environments.

Qualifications

• 4–7 years of hands-on experience in MS PKI, ADCS, and PKI operations.
• Experience with Venafi Trust Protection Platform and DigiCert products.
• Ability to work in a shift model and collaborate with teams.

Responsibilities

• Maintain zero incidents related to certificate expiration events.
• Patch, upgrade, and remediate Cert LCM / PKI applications and infra.
• Identify automation opportunities for stability and efficiency.
• Monitor production and non-production Cert LCM / PKI environments.
• Respond to PKI incidents within SLA and fulfill certificate requests.
• Guide renewal/issuance processes toward automation where possible.
• Work with Venafi, DigiCert, and ADCS teams to ensure smooth operations.
• Cross-skill in related IAM services and drive continuous service improvements.

Skills

Team collaboration

Effective communication

Shift work

Tools

MS PKI

Microsoft ADCS

Venafi Trust Protection Platform

DigiCert CertCentral

DigiCert One

Job description

Staples India Business Innovation Hub Private Limited | Permanent

The Senior Security Analyst should work as a technical SME for MS PKI, DigiCert, Venafi solutions. Key delivery outcomes expected from this role are:

• Support the team mission to maintain a record of zero incidents related to cert expiration events.
• Work closely with Cert LCM / PKI engineering team to patch, upgrade, remediate, validate Cert LCM / PKI applications and infrastructure
• Work closely with Cert LCM / PKI engineering team to identify opportunities for improved automation, stability, scalability, efficiency.
• Monitor and ensure stability of production and non-production Cert LCM / PKI applications and infrastructure
• Respond to Certificate and PKI related incident tickets within established SLAs
• Fulfill service requests related to renewal or issuance of certificates within established SLAs, guiding requestors towards automated processes where possible
• Experience working with Venafi Trust Protection Platform, Microsoft ADCS, DigiCert CertCentral and DigiCert One
• Flexible working in shifts as per roster rotation.
• Cross-skilling, Up-skilling in other services particularly CyberArk under the scope of the IAM operations team Beyond the above outcomes, driving continuous service improvements to automate the manual repetitive tasks.

Requirements

Basic Qualifications

• 4-7 years of experience in implementation & operations support leveraging leveraging MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One
• Working in shift model as per roster rotation strategy
• Team collaboration, Effective communication

Technical Skills:

• Hands-on implementation & operations support experience in MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One.

Preferred Qualifications

• Hands-on implementation & operations support experience in MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One.