Lead Security Analyst - MS PKI, DigiCert, Venafi

Staples India; Chennai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Staples India is seeking a Lead Security Analyst to act as a technical SME/Lead for MS PKI, DigiCert, and Venafi solutions. You will drive incident response, automate routine tasks, and coordinate with the Cert LCM/PKI engineering team to patch and upgrade critical PKI deployments.

The role requires 8-12 years of hands-on PKI experience, strong collaboration, and the ability to work in a shifting roster. You will contribute to continuous service improvements within IAM operations.

Qualifications

• 8-12 years of experience implementing and supporting MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One.
• Working in shift model as per roster rotation strategy.
• Team collaboration and effective communication required.

Responsibilities

• Lead SME for MS PKI, DigiCert and Venafi solutions.
• Maintain zero incidents related to certificate expirations.
• Patch, upgrade, remediate and validate Cert LCM/PKI applications and infrastructure.

Skills

Team collaboration

Effective communication

Shift work

Tools

MS PKI

Microsoft ADCS

Venafi Trust Protection Platform

DigiCert CertCentral

DigiCert One

Job description

The Lead Security Analyst should work as a technical SME/Lead for MS PKI, DigiCert, Venafi solutions.

Key delivery outcomes expected from this role are:

• Support the team mission to maintain a record of zero incidents related to cert expiration events.
• Work closely with Cert LCM / PKI engineering team to patch, upgrade, remediate, validate Cert LCM / PKI applications and infrastructure
• Work closely with Cert LCM / PKI engineering team to identify opportunities for improved automation, stability, scalability, efficiency.
• Monitor and ensure stability of production and non-production Cert LCM / PKI applications and infrastructure
• Respond to Certificate and PKI related incident tickets within established SLAs
• Fulfill service requests related to renewal or issuance of certificates within established SLAs, guiding requestors towards automated processes where possible
• Experience working with Venafi Trust Protection Platform, Microsoft ADCS, DigiCert CertCentral and DigiCert One
• Flexible working in shifts as per roster rotation.
• Cross-skilling, Up-skilling in other services particularly CyberArk under the scope of the IAM operations team Beyond the above outcomes, driving continuous service improvements to automate the manual repetitive tasks, Support Program, Project status updates with respect to the PKI, LCM operations workstream.

Requirements

Basic Qualifications

• 8-12 years of experience in implementation & operations support leveraging MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One
• Working in shift model as per roster rotation strategy
• Team collaboration, Effective communication

Technical Skills

• Hands-on implementation & operations support experience in MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One.

Preferred Qualifications

• Hands-on implementation & operations support experience in MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One.