Senior Salesforce Developer

Ingersoll-Rand India Ltd; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Stock options

Yearly performance-based bonus

Leave encashments

Maternity/Paternity Leaves

Health coverage

Learning & development

Employee recognition program

Job summary

Ingersoll Rand India Ltd in Bangalore is seeking a Senior Salesforce Developer to enhance our Salesforce ecosystem, with a primary focus on Service Cloud and CPQ. You will own complex configurations, collaborate with business users, and help design scalable solutions that improve service operations.

The role requires 5+ years of enterprise Salesforce experience, hands-on Apex, LWC and CPQ expertise, and proven ability to integrate Salesforce with SAP and Oracle ERP.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years supporting Salesforce in an enterprise environment.
• 3+ years with Salesforce Service Cloud and/or Salesforce CPQ.
• Experience integrating Salesforce with SAP and/or Oracle ERP.
• Experience with CPQ best practices, governor limits, and performance tuning.
• Experience with Document Generating and Templates (PDF, Word, and Adobe e-sign).
• Experience with Salesforce code and customization.
• ERP integrations through APEX and Custom Components
• Strong customer service and stakeholder management skills.

Responsibilities

• Gather requirements and partner directly with business stakeholders
• Develops, tests, and executes processes, change requests, and enhancements using best practices
• Troubleshoot configuration, data, and integration issues.
• Manage incidents, requests, and changes through ServiceNow and Salesforce Support testing cycles, releases and documentation.
• Drive process improvements and automation initiatives.

Skills

Salesforce Service Cloud

Salesforce CPQ

Apex

Flows

LWC

Advanced Approvals

Pricing Rules

Security Model

Reporting

APIs

Education

Bachelor's degree or equivalent experience

Tools

SAP

Oracle ERP

Job description

Job Title

Senior Salesforce Developer

Location

Bangalore

About Us

Ingersoll Rand is a global provider of mission-critical flow creation, life science and industrial solutions. Ingersoll Rand's Global Engineering & Technology Center (GEC) in Bangalore, A GREAT PLACE TO WORK CERTIFIED WORKPLACE is driven by an ownership mindset and entrepreneurial spirit, has been a beacon of innovation for over 19 years, embodying our purpose to "Make Life Better" for our employees, customers, shareholders and the planet. The Engineering & Technology center has expertly supported a diverse range of industrial products, offering deep expertise in core and digital engineering space. By cultivating a sense of inclusion, belonging and respect, and a collaborative culture, the GEC has fostered the most talented and capable engineers, thereby playing a pivotal role in driving Ingersoll Rand's purpose and strategic focus areas.

Job & Division Summary

The Senior Salesforce Developer will support and enhance the Salesforce ecosystem with a primary focus on Service Cloud and Salesforce CPQ. The role will maintain application stability, partner with business users, support integrations including with SAP, PMPro, Adobe and drive continuous improvement across service operations.

Responsibilities

• Gather requirements and partner directly with business stakeholders
• Develops, tests, and executes processes, change requests, and enhancements using best practices
• Troubleshoot configuration, data, and integration issues.
• Manage incidents, requests, and changes through ServiceNow and Salesforce Support testing cycles, releases and documentation.
• Drive process improvements and automation initiatives.

Mandatory Requirements

• Bachelor's degree or equivalent experience.
• 5+ years supporting Salesforce in an enterprise environment.
• 3+ years with Salesforce Service Cloud and/or Salesforce CPQ.
• Experience integrating Salesforce with SAP and/or Oracle ERP.
• Experience with CPQ best practices, governor limits, and performance tuning
• Experience with Document Generating and Templates (PDF, Word, and Adobe e-sign.
• Experience with Salesforce code and customization.
• ERP integrations through APEX and Custom Components
• Strong customer service and stakeholder management skills.

Desired Skills

• Salesforce Administrator Certification.
• Salesforce CPQ Certification.
• Knowledge of SAP ECC, SAP S/4HANA.
• Experience in manufacturing or industrial environments.
• Familiarity with Enosix integration platform

Technical Skills

• Salesforce Service Cloud
• Salesforce CPQ
• Apex
• Flows
• LWC
• Advanced Approvals
• Pricing Rules
• Security Model
• Reporting
• SAP
• APIs
• Middleware Platforms
• Data Management
• Release Management

Travel & Work Arrangements/Requirements

This position is based in Bangalore, India, with a hybrid work arrangement and minimal anticipated travel.

What we Offer

• Stock options (Employee Ownership Program) that align your interests with the company's success.
• Yearly performance-based bonus, rewarding your hard work and dedication.
• Leave Encashments
• Maternity/Paternity Leaves
• Employee Health covered under Medical, Group Term Life & Accident Insurance
• Employee Assistance Program
• Employee development with LinkedIn Learning
• Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.

Experience Level

Senior Level