Senior Revenue Operations Lead

WeHireYou; India; On-site; INR 4,000,000 - 8,000,000; Full time

Job summary

SEON, a leading fraud prevention platform, seeks a Senior Revenue Operations Lead in India. You will own and continuously improve the end-to-end sales operations process, from quote creation through close, using AI-driven analytics to forecast and surface deal risks.

You will lead the Deal Desk, drive pricing approvals, and optimize renewals in collaboration with Sales, Finance, CS, and Legal. Ideally, you have 5+ years in Revenue or Sales Operations within B2B SaaS, deep CRM and CPQ experience

Qualifications

• 5+ years in Revenue Operations or Sales Ops in B2B SaaS.
• Hands-on CRM admin with deal pipelines and reporting (HubSpot preferred).
• CPQ and order management experience (DealHub preferred).
• Experience using AI tools to enrich sales data and automate workflows.
• Familiarity with workflow orchestration tools like Workato or Zapier.

Responsibilities

• Own end-to-end sales operations from quote creation to close.
• Eliminate bottlenecks in quote-to-cash via AI-driven automation.
• Use AI analytics for predictive forecasting and risk surfacing.
• Lead Deal Desk for pricing approvals and terms escalations.
• Design renewals processes to minimize churn and leakage.
• Collaborate with Sales, Finance, CS, and Legal for process alignment.

Skills

Revenue Operations

CRM administration

CPQ administration

AI tools in sales

Workflow automation

Tools

HubSpot CRM

DealHub CPQ

Workato

Zapier

Job description

Senior Revenue Operations Lead

SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We’ve helped companies reduce fraud by 95% and achieve 32x ROI, and we’re growing fast, thanks to our partnerships with some of the world’s most ambitious digital brands like Revolut, Wise, and Bilt.

What you’ll do:

• Own and continuously improve the end-to-end sales operations process, from quote creation through closed-won, ensuring the revenue engine runs efficiently and predictably day to day.
• Identify and eliminate manual bottlenecks in the quote-to-cash process by designing and deploying intelligent automation and AI agents to handle routine pricing approvals and non-standard contract routing.
• Leverage AI-driven analytics to proactively surface deal risks and pipeline inefficiencies, moving beyond manual reporting to predictive, insight-led forecasting.
• Audit existing sales workflows to identify 'administrative tax'—manual tasks that can be offloaded to AI agents.
• Lead Deal Desk support, serving as the primary point of contact for the sales team on deal structuring, pricing approvals, non-standard terms, and quote-to-close escalations.
• Design and run the renewals management process, tracking upcoming renewals, coordinating with sales and customer success, and minimizing churn and revenue leakage.
• Act as a strategic advisor to Sales Leadership, proactively identifying friction points in the revenue cycle and recommending structural changes to improve sales velocity and conversion rates.
• Conduct closed-won analysis to identify trends in deal velocity, win rates, discounting, and deal composition, translating findings into process and pricing recommendations.
• Manage software and entitlement provisioning, ensuring customers receive correct access and licenses promptly upon closed-won in line with their contracted terms.
• Document and map all core revenue operations processes, creating clear, repeatable playbooks, SOPs, and workflows that scale with the business.
• Partner cross-functionally with Sales, Finance, Customer Success, and Legal to align operational processes, resolve handoff gaps, and drive continuous improvement across the revenue cycle.

What you’ll bring:

• 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk, ideally in a B2B SaaS environment.
• Hands-on experience administering CRM systems, including deal pipelines, properties, workflows, and reporting (HubSpot experience strongly preferred).
• Direct experience with administering CPQ platforms for quoting and order management (DealHub experience strongly preferred).
• Experience using AI tools to enrich sales data, automate meeting intelligence, and streamline pipeline management, and enforce deal hygiene.
• Experience using workflow orchestration tools like Workato, Zapier, or native AI-agent frameworks.