Senior Revenue Operations & AI Adoption Executive

Pylon Management Consulting Pvt. Ltd.; Bengaluru; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Pylon Management Consulting Pvt. Ltd. is seeking a senior Revenue Operations leader to own end-to-end revenue reporting, GTM analytics, and Salesforce administration in Bengaluru.

You will architect AI-enabled revenue workflows and ensure data governance across the CRM stack while collaborating with sales, marketing, finance, legal, and customer success. The role emphasizes building dashboards, driving forecasting accuracy, and delivering scalable SOPs and integrations that power a high-growth

Responsibilities

• Own end-to-end revenue reporting: pipeline, MRR, forecast, conversion, stage movement, revenue performance
• Build and evolve management dashboards and recurring weekly/monthly revenue reporting for leadership
• Maintain pipeline and revenue snapshots for historical trend analysis and forecasting accuracy
• Lead ad-hoc analysis and data-driven input for business reviews, board decks, and leadership decisions
• Set the reporting and metrics framework that the entire S&M team follows
• Own Salesforce configuration end-to-end: custom objects, fields, Flows, validation rules, sharing model, Experience Cloud access
• Define and enforce data governance standards across Leads, Accounts, Contacts, and Opportunities
• Design multi-track lead qualification frameworks (e.g. product-line-specific tracks), BANT structures, and auto-population logic
• Diagnose and resolve complex production issues with root-cause investigation
• Author CRM SOPs and process documentation that scale as the GTM org grows
• Architect the revenue automation stack and AI-driven systems: data, enrichment, email sequencing, and workflow orchestration
• Build integrations across CRM, communication, productivity, and GTM systems to create connected workflows
• Design AI-assisted processes to convert unstructured inputs into structured CRM and revenue data
• Evaluate and maintain the entire S&M tech stack, building MCP/API connectors where needed
• Build lightweight internal tools or agents where off-the-shelf software doesn’t solve the problem
• Own monthly pipeline and revenue forecast accuracy, including coverage-vs-target analysis
• Build and maintain deal/pipeline health scoring for visibility
• Identify forecast risk early and communicate gaps to Sales leadership with data
• Run pipeline hygiene audits and identify stale deals/leads
• Support Monthly/Quarterly Business Reviews with accurate revenue and pipeline narratives
• Partner with Sales, Marketing, Finance, Legal, and Customer Success to design cross-functional workflows
• Build structured intake/ticketing processes for revenue-related requests with clear SLAs and ownership
• Own competitive intelligence and account/GTM research

Job description

Responsibilities:

1. Revenue Operations Strategy & GTM Analytics

• Own end-to-end revenue reporting: pipeline, MRR, expected MRR, conversion, stage movement, forecasting, and revenue performance
• Build and continuously evolve management dashboards and recurring weekly/monthly revenue reporting for leadership
• Maintain pipeline and revenue snapshots to enable historical trend analysis and forecasting accuracy
• Lead ad-hoc analysis and data-driven input for business reviews, board decks, and leadership decision-making
• Set the reporting and metrics framework (definitions, cadences, ownership) that the entire S&M team follows

2. CRM Architecture, Data Governance & Salesforce Administration

• Own Salesforce configuration end-to-end: custom objects, fields, Flows, validation rules, sharing model, and Experience Cloud access
• Define and enforce data governance standards across Leads, Accounts, Contacts, and Opportunities
• Design multi-track lead qualification frameworks (e.g. product-line-specific tracks), BANT structures, and auto-population logic
• Diagnose and resolve complex production issues (record-locking flows, trigger bugs, sharing/ownership conflicts) with root-cause investigation
• Author CRM SOPs and process documentation that scale as the GTM org grows

3. Revenue Automation & AI-Driven Systems

• Architect the revenue automation stack intent/visitor data, contact enrichment, email sequencing, and workflow orchestration (e.g. Factors.ai, Apollo/Seamless, Salesforce, n8n, Make)
• Build integrations across CRM, communication, productivity, and GTM systems to create connected, end-to-end workflows
• Design AI-assisted processes that convert unstructured inputs (emails, meeting notes, internal chat) into structured CRM and revenue data
• Evaluate and maintain the entire S&M tech stack, building custom MCP/API connectors where needed to enable AI-assisted workflows
• Build lightweight internal tools or agents where off-the-shelf software doesn't solve the problem

4. Pipeline & Forecast Ownership

• Own monthly pipeline and revenue forecast accuracy, including coverage-vs-target analysis
• Build and maintain deal/pipeline health scoring (risk flags, weighted scoring, stage-based alerts) for rep- and manager-level visibility
• Identify forecast risk early and communicate gaps to Sales leadership with supporting data
• Run pipeline hygiene audits stale-deal and stale-lead identification using activity-based (not just date-based) criteria
• Support Monthly/Quarterly Business Reviews with accurate, defensible revenue and pipeline narratives

5. Cross-Functional Leadership & GTM Intelligence

• Partner with Sales, Marketing, Finance, Legal, and Customer Success to design cross-functional workflows (deal approvals, commercial reviews, customer hand-offs)
• Build structured intake/ticketing processes for revenue-related requests with clear SLAs and ownership
• Own competitive intelligence and account/GTM research fra