Senior Research Executive

NielsenIQ; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ GFK CMI’s Customer Success Team seeks a Senior Research Executive in Gurugram to manage research projects end-to-end, support design, analysis, and reporting, and present findings to clients. You’ll maintain client profiles, build knowledge databases, and ensure data quality across collection and analysis stages.

You will collaborate with internal teams, assist senior staff in delivering timely services, and contribute to process improvements.

Qualifications

• Post graduation/MBA from Premium university in Marketing, Business, Economics, Mathematics, Statistics or equivalent disciplines.
• Minimum 2-4 years of working experience in Market Research industry, however, fresh post graduates from premium universities are encouraged to apply.
• Excellent analytical, communication, and coordination skills.
• Proactive and strive for excellence and a good team player.
• Proficient in Microsoft Excel & PowerPoint.
• Good client service skills and able to communicate and write effectively in English.

Responsibilities

• Maintain accurate client profiles and support senior management with insights.
• Build category knowledge databases using primary and secondary data.
• Integrate multiple data sources to answer business issues.
• Assist senior staff to deliver quality services to clients on time and to spec.
• Be accountable for data quality checks and for analyses, charting and reporting templates.
• Draft first-level data insights on reports with up to 70% accuracy and suggest process improvements.
• Coordinate with data collection, analysis, finance and other internal teams on projects.

Skills

Analytical skills

Communication

Coordination

Team player

English writing

Education

MBA or MSc in Marketing/Business

Tools

MS Excel

PowerPoint

Job description

NIQ GFK CMI’s Customer Success Team team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.

India Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Senior Research Executive

You will play an essential role in managing research projects from start to finish; supporting the Manager/Senior Manager on research design, analysis, reporting through to presenting findings to clients.

RESPONSIBILITIES

• Client Portfolio Management:
  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.
  • Build assigned category & various brands knowledge database using primary and secondary data research.
  • Integrate multiple data sources to answer business issues
• Client Servicing Support:
  • Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards.
• Project Instruments Support:
  • Be directly accountable for work conducted for their nominated clients in terms of Q’re making, analyses, report template, charting, etc.
  • Accountable for checking 100% data quality at various intervals- Both data collection and analysis.
  • Accountable for data analyses, charting and performing quality checks for analytic reports.
  • Should be capable to write first level of data insighting on research reports- Upto 70% of accuracy.
  • Recommend improvements in work processes within area of responsibility.
• Project & General Coordination
  • Full and proactive coordination with all project internal stakeholders- data collection, data analysis teams, Finance etc.
  • Providing other administrative and operational support in research projects
  • Collaborating with the various internal teams for research projects

We will arm you with the best in market research skills and capabilities, through on the job coaching and training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

QUALIFICATIONS

• Post graduation/MBA from Premium university in Marketing, Business, Economics, Mathematics, Statistics or equivalent disciplines.
• Minimum 2-4 years of working experience in Market Research industry, however, fresh post graduates from premium universities are encouraged to apply.
• Excellent analytical, communication, and coordination skills.
• Proactive and strive for excellence and a good team player.
• Proficient in Microsoft Excel & PowerPoint.
• Good client service skills and able to communicate and write effectively in English.

BENEFITS

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion