Senior Relationship Manager-Business Banking

IDFC FIRST Bank; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

IDFC FIRST Bank is seeking a Senior Relationship Manager – Business Banking to provide financial solutions for business banking customers across PAN India. The ideal candidate will ensure best-in-class relationship management, focusing on new client acquisition. Responsibilities include acquiring new customers, handling trade FX funded assets, and collaborating with various teams. A graduate degree is required, with a preference for an MBA, and 4 to 8 years of experience in the BFSI sector is essential.

Qualifications

• 4 to 8 years of relevant experience in BFSI.
• Demonstrated ability in relationship management.
• Understanding of financial statements and credit assessment.

Responsibilities

• Acquiring new business banking customers with credit assessment expertise.
• Developing relationships for cross-leveraging with branch banking.
• Evaluating growth strategy based on competitor analysis.

Skills

Credit assessment

Client relationship management

Analytical mindset

Sales planning

Education

Graduate degree

Post Graduate degree (MBA) preferred

Job description

Job Requirements

Role/Job Title: Senior Relationship Manager – Business Banking

Business: Retail Banking

Function/Department: Business Lending

Place of Work: PAN India

Job Purpose

The role entails providing financial solutions to meet the working requirements of Business Banking customers and ensure best in class relationship management and customer experience. The role bearer is responsible for asset new-to-bank (NTB) client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product, branch, credit and operations teams to drive effective customer acquisition, servicing and deepening.

Roles & Responsibilities

• Acquiring new business banking customers with a detailed understanding of credit assessment.
• Acquiring trade FX funded asset customers and high‑value MSME asset relationships.
• Knowledge on liabilities, FX, trade, client relationship, delinquency management, relationship management and analytical mindset.
• Develop superior working relationships with branch banking for cross‑leveraging and synergy optimization, and work within the overall bank ecosystem with other stakeholders.
• Evaluate growth strategy based on competitor analysis and feedback from different channels/customers.
• Recommend process changes to improve service efficiency and quality across the branch network.
• Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives.
• Understanding of financial statements, credit assessment and title‑security documents.

Qualifications

• Graduate degree in any stream.
• Post Graduate degree (MBA) preferred.
• 4 to 8 years of relevant experience in BFSI.