Senior Quality Executive

Carryfast; Indore District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Carryfast seeks a Senior Executive Quality Management System (QMS) to lead the organization’s QMS across all warehouse locations. You will ensure ISO standards, HSE, and customer requirements are met while driving food safety compliance and operational excellence.

The role involves planning audits, maintaining SOPs, and directing CAPA/ RCA processes, with a focus on continuous improvement and robust reporting to senior management.

Qualifications

• Proven experience in leading QMS implementation and maintenance.
• Knowledge of ISO standards, audits, and CAPA/RCA processes.
• Familiarity with FSSAI and food safety regulatory requirements.
• Strong documentation, training, and reporting capabilities.

Responsibilities

• Lead QMS implementation across warehouse locations.
• Plan internal ISO audits and coordinate external audits.
• Ensure SOPs, records, and documents are controlled and up to date.
• Maintain compliance with quality policies and regulatory requirements.
• Drive safety, hygiene, and housekeeping standards in warehouses.
• Develop and monitor annual training on quality, food safety, GMP, and compliance.
• Lead investigations for quality incidents and CAPA actions.
• Supervise Quality and Security/Facility Compliance executives.
• Prepare monthly quality reports and MIS for management reviews.

Skills

Quality Management

CAPA & RCA

ISO Audits

Documentation & Training

Job description

Senior Executive Quality Management System (QMS)

Department

Quality Assurance

Reports To

Head – Quality

Job Purpose

To lead and implement the organization's Quality Management System while ensuring compliance with ISO standards, HSE, customer requirements, food safety regulations, and operational excellence across all warehouse locations.

Key Responsibilities

Quality Management System (QMS)

• Implement, maintain, and improve the QMS across warehouse locations.
• Ensure compliance with quality policies, SOPs, statutory requirements, and drive continuous improvement through CAPA and RCA.

ISO & Customer Audits

• Plan and conduct internal ISO audits and coordinate external certification audits.
• Ensure audit readiness, compliance, and timely closure of audit observations and non-conformities.
• Coordinate and manage customer audits across locations.

Documentation & Compliance

• Maintain and control SOPs, work instructions, records, and other quality documents.
• Ensure compliance with FSSAI, food safety, statutory, and regulatory requirements.
• Monitor licenses, FoSTaC training, medical fitness, equipment calibration, fire safety, and pest control compliance.

Safety & Operations

• Ensure implementation of quality, hygiene, safety, and housekeeping standards across warehouses.
• Conduct branch audits, monitor emergency preparedness, and drive corrective actions.

Training & Continuous Improvement

• Develop and execute the annual training plan on Quality, Food Safety, GMP, GHP, SOPs, and compliance.
• Assess training effectiveness and support employee competency development.

Investigation & CAPA

• Lead investigations for customer complaints, quality incidents, deviations, and audit findings.
• Conduct Root Cause Analysis (RCA), implement CAPA, and monitor effectiveness.

Team Management

• Supervise Quality and Security/Facility Compliance executives, allocate responsibilities, review performance, and provide technical guidance.

Reporting

• Prepare quality monthly report, audit reports, compliance trackers, and MIS.
• Present quality performance during Management Review Meetings and recommend improvement actions.