Senior QA Engineer - INDIA

HEVA Inc.; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HEVA Inc. is seeking a Senior QA Engineer to own quality across platforms including web, mobile, backend services, payments, and AI agents that interact with patients. You will define test strategy, build automation, and gate releases with QA sign-off.

Join a high-trust, regulated environment and coach engineers on writing testable code while ensuring data integrity and release readiness across cross-border care solutions.

Qualifications

• 5+ years of QA or test engineering experience, including 2+ years owning test strategy for a product end to end.
• Proven experience designing, implementing, and maintaining API and end-to-end automation using Playwright or Cypress.
• Hands-on testing of iOS and Android apps, with device/OS-version coverage and release builds.
• Ability to write/review maintainable test code in TypeScript, Python, or Go.

Responsibilities

• Own test strategy across unit, API, integration, and end-to-end levels and CI gate checks.
• Build and maintain API and web end-to-end automation suites; run in CI as release gates.
• Test iOS and Android apps across devices/OS versions and release builds.
• Define acceptance criteria and provide QA sign-off with blockers and risks.
• Test authentication, permissions, and data isolation across patients and practices.
• Maintain repeatable test data with synthetic or de-identified records.
• Create regression suites for AI agents including multi-turn conversations and safety checks.
• Verify system state after AI actions and maintain evaluation datasets with AI engineers.
• Test payments, refunds, and payout flows for correctness and idempotency.
• Test messaging channels, webhooks, retries, delays, and out-of-order events.
• Write reproducible bug reports and track escape rate and root causes.
• Own QA process, define testability criteria in the definition of done.
• Coach engineers on writing testable code and effective tests.

Skills

Test strategy ownership

API & end-to-end testing

CI/CD integration

Test automation coding

SQL verification

Mobile testing (iOS/Android)

AI/LLM testing

Risk-based testing

Performance testing

Logging & bug reporting

Tools

Playwright

Cypress

Appium

Maestro

XCUITest

Espresso

Job description

As a Senior QA Engineer at heva, you will own quality across the platform that powers our cross-border care, from web and mobile applications to backend services, payments, and the AI agents that interact directly with patients.

You will work closely with the development team and other QA engineers to own test strategy, test automation, and release readiness. You will define what gets tested and where, build the automation that gates our releases, and give clear QA sign-off before anything ships.

This role sits in a high-trust, regulated environment where patient data, financial transactions, and AI-driven conversations all need to work correctly. You will also coach engineers on writing testable code and designing strong tests.

What you'll do:

• Own the test strategy, defining what is tested at the unit, API, integration, and end-to-end levels and where each check runs in CI.
• Build and maintain API and web end-to-end automation suites and run them in CI as release gates.
• Test iOS and Android applications across devices and OS versions, including release builds.
• Own release readiness by defining acceptance criteria, running risk-based regression and exploratory testing, and providing QA sign-off with clear blockers and remaining risks.
• Test authentication, role-based permissions, and data isolation across patients and practices.
• Maintain repeatable test data using synthetic or appropriately de-identified records.
• Build scenario and regression suites for patient-facing AI agents, covering multi-turn conversations, tool actions, factual accuracy, human handoffs, and unsafe responses.
• Verify the resulting system state after AI agent actions and maintain evaluation datasets with AI engineers.
• Test payment, refund, and payout flows for correctness, idempotency, partial failures, and concurrent requests.
• Test messaging, voice, and third-party webhook integrations, including retries, delays, duplicate and out-of-order events, and partial failures.
• Write reproducible bug reports with logs and data evidence, and track escape rate and root causes.
• Own the QA process, including ticket handoff and acceptance, and define testability criteria in the definition of done.
• Coach engineers on writing testable code and designing effective tests.

What we're looking for:

• 5+ years of experience in QA or test engineering, including 2+ years owning test strategy for a product end to end.
• Proven experience designing, implementing, and maintaining API and end-to-end automation suites using tools such as Playwright or Cypress.
• Hands-on experience testing iOS and Android applications, including device and OS-version coverage and release builds.
• Ability to write and review maintainable test code in at least one of TypeScript, Python, or Go.
• Strong SQL skills for verifying data in the database beyond UI checks.
• Experience integrating test suites into CI/CD pipelines and fixing flaky tests.
• Experience testing REST APIs, webhooks, and asynchronous, event-driven flows.
• Strong skills in risk-based test design and exploratory testing.
• Ability to investigate and isolate defects across the UI, API, logs, and database.
• Experience handling sensitive data safely in test environments.
• Clear written English for defect reports, test plans, and release communication.
• Experience testing LLM or chatbot products, including evaluation datasets, LLM-as-judge, and prompt regression, is a strong plus.
• Healthcare software experience and familiarity with HIPAA are a plus.
• Payments testing experience, including refunds, disputes, and reconciliation, is a plus.
• Mobile test automation experience with Appium, Maestro, XCUITest, or Espresso is a plus.
• Experience testing messaging channels is a plus.
• Performance and load testing experience is a plus.
• Experience using AI coding agents to write and maintain tests is a plus.
• Spanish proficiency is a plus.