Senior Project Manager

Nuvena; New Delhi; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Nuvena in New Delhi is seeking a hands-on Delivery Manager to run enterprise projects on Navio OS from contract to go-live within two weeks. You will lead planning, configuration, data migration, and cross-functional coordination across customer success, engineering, product and sales.

You will create clear milestones, manage risks, and keep CXOs informed with honest progress updates. Successful candidates have 5+ years in complex enterprise projects and a proven track record delivering B2B SaaS

Qualifications

• At least 5 years managing projects with 3+ delivering B2B SaaS for business customers.
• Experience running several enterprise projects simultaneously with on-time go-lives.
• Strong planning, tracking, risks, issues, dependencies, and status reporting.

Responsibilities

• Own several enterprise customer projects end-to-end: kick-off, plan, configuration, data migration, integrations, go-live within two weeks.
• Turn contracts and scopes into plans with milestones, owners, dates and proof of done.
• Lead weekly customer updates, risk reviews and steering committees with CXOs.
• Identify risks and dependencies early and resolve before impacting dates.
• Collaborate with engineering and product to translate requirements and follow through on commitments.
• Escalate proactively with options and maintain calm in tough conversations.
• Track delivery health and continuously improve delivery processes.
• Travel to customer offices as needed.

Skills

End-to-end project ownership

Cross-functional leadership

Stakeholder management

Planning and tracking

Risk management

Decision making

Tools

Jira

Asana

MS Project

Job description

About Nuvena: Nuvena builds Navio, the Execution Operating System: every promise a company makes or is owed - in a contract or to a team - gets an owner, a follow-up and proof.

Take our enterprise customers live on Navio OS within two weeks, and see every project promise through to done.

New Delhi - 5+ years

Role Summary

You take our enterprise customers live on Navio OS, our Execution Operating System, and you make sure every promise in a project is kept. You own each customer project from the signed contract to go-live within two weeks, and every rollout, change and release after it. You lead the plan, the people and the follow-up across our customer success, engineering, product and sales teams, and you give customers and our leadership a clear, honest picture of where every project stands.

Key Responsibilities

• Own several enterprise customer projects at once, end to end: kick-off, plan, configuration, data migration, integrations, training, go-live within two weeks, and handover to Customer Success.
• Turn each signed contract and scope of work into a plan with clear milestones, owners, dates and proof of done.
• Run the weekly rhythm: team stand-ups, customer status meetings and steering committees with CXOs, with written updates that show progress, risks and the decisions needed.
• Find risks and dependencies early (customer data, integrations, approvals, security reviews) and close them before they move a date.
• Control scope: weigh every change request for effort, timeline and commercial impact, and agree it in writing before work starts.
• Work with engineering and product on every release: turn customer needs into clear requirements, agree priorities, and follow each commitment through to delivery.
• Escalate early and with options, and stay calm and firm in hard conversations with customers and inside the team.
• Track delivery health (on-time go-lives, scope changes, open risks, customer satisfaction) and improve how we deliver, every quarter.
• Build our delivery playbook: templates, checklists and lessons from every project, so each rollout is faster than the last.
• Travel to customer offices when needed.

Must Have

• At least 5 years managing projects, with at least 3 of them delivering B2B SaaS software to business customers: implementations, rollouts or product releases.
• Has run several enterprise projects at the same time, with many stakeholders on both sides, and taken them live on time.
• Strong planning and tracking: work breakdown, timelines, critical path, risks, issues and dependencies, status reports, and tools such as Jira, Asana or MS Project.
• Understands how SaaS software is built and shipped (requirements, sprints, testing, releases, integrations, data migration, user roles and access), well enough to question an estimate.
• Clear written and spoken English: writes an update a CXO can read in one minute, and runs a meeting to a decision.
• Takes ownership, follows up until the work is done, and stays steady under pressure.

Good To Have

• PMP, PRINCE2, CSM or a similar certification.
• Enterprise software projects in insurance, banking and NBFCs, manufacturing, energy or FMCG.
• Agile delivery combined with fixed-date customer commitments.
• Comfortable with spreadsheets, basic SQL and APIs; uses AI tools to plan, write and track work, and checks their output.
• Has set up a delivery process or PMO from scratch at a growing company.

What we expect from everyone:

• Go-getter
• Problem-solver
• Open-minded
• Takes decisions
• Owns the outcome
• Works as one team