Senior Program Manager, Category Excellence, Softlines

Amazon; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Amazon in Bengaluru (India) is seeking a Senior Program Manager to lead cross-functional initiatives across Fashion & Beauty, delivering profitability improvements and managing multiple PnL cost items across seven categories.

The role requires deep-dive problem solving, program scoping, tight timelines, and executive reporting. You will coordinate with product, operations, finance, and category teams to scale programs and drive cost reductions.

Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience.
• 5+ years of program or project management experience.
• 5+ years of delivering cross functional projects experience.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
• Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
• Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
• Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
• Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
• Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
• Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.

Skills

Cross-functional collaboration

Program management

Delivery excellence

Data-driven decision making

Education

Master's degree / MBA

Job description

Description

This is a high visibility role in the Amazon Fashion & Beauty team that is looking for a Senior Program Manager with a strong delivery record and proven program management experience. This candidate will work cross-functionally to deliver operational improvements and drive profitability for the businesses. This role will own several PnL cost line items across 7 categories of Amazon Fashion & Beauty. This role requires performing dive deeps to ambiguous problems, identifying and scoping large programs, managing program timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential.

Description

This is a high visibility role in the Amazon Fashion & Beauty team that is looking for a Senior Program Manager with a strong delivery record and proven program management experience. This candidate will work cross-functionally to deliver operational improvements and drive profitability for the businesses. This role will own several PnL cost line items across 7 categories of Amazon Fashion & Beauty. This role requires performing dive deeps to ambiguous problems, identifying and scoping large programs, managing program timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential.

Key job responsibilities

• Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
• Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
• Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
• Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
• Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
• Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
• Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.

Acting as single point of contact for cost of business team (CBW) and categories for any discussions pertaining to program.

Basic Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of program or project management experience
• 5+ years of delivering cross functional projects experience
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

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Company

ASSPL - Karnataka