Program Manager, Category Excellence, Softlines

Amazon; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Amazon in Bengaluru, Karnataka seeks a Program Manager for Category Excellence in Softlines to drive cross-functional initiatives across fashion and beauty programs. You will leverage SQL and data to identify opportunities, manage timelines, and present status and risks to leadership.

The role emphasizes cost reduction, process improvements, and scale of programs with strong collaboration across product, operations, and finance teams.

Qualifications

• 2+ years of program or project management experience.
• 3+ years of advanced Microsoft Word and Excel experience.
• Master's degree or equivalent.
• 4+ years of industry work experience.
• Knowledge of SQL.

Responsibilities

• Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
• Perform dive deeps into the elements that govern decision making to launch or expand programs.
• Collaborate with central program teams and operation stakeholders to reduce cost and adopt for own category.
• Work with product teams to implement interventions needed for scale and cost reduction.
• Coordinate with operations, finance and category teams to manage short term commitments and stay on track.
• Benchmark programs with best-in-class practices and influence long-term vision.
• Innovate to improve customer experience and contribute to profitability goals.
• Act as single point of contact for CBW and categories for program discussions.

Skills

Program management

SQL

Education

Master's degree

Tools

Microsoft Word

Microsoft Excel

MS Access

Microsoft Projects

Job description

Program Manager, Category Excellence, Softlines

This is a critical role in the Amazon Fashion & Beauty team that is looking for a Program Manager with strong SQL and data competence and proven program management experience. This candidate will work cross-functionally to deliver operational improvements across programs. This role requires performing dive deeps to problems, identifying and scoping programs, managing timelines, and communicating on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential.

Key job responsibilities:

• Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
• Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
• Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
• Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
• Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
• Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
• Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.

Acting as single point of contact for cost of business team (CBW) and categories for any discussions pertaining to program.

Basic Qualifications

• 2+ years of program or project management experience
• 3+ years of advanced Microsoft Word and Excel experience
• Master's degree or equivalent
• 4+ years of industry work experience
• Knowledge of SQL

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document
• Experience using Microsoft Projects software
• Experience with material handling systems (MHS) installation, operation and maintenance
• Experience working in an analytical environment with cross-functional teams

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