Senior Product Owner - CSV

14260 GSK India Global Services Private Limited; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

GlaxoSmithKline plc in Bengaluru, India, seeks a Senior Product Owner - CSV to lead validation activities for MES platforms in a regulated manufacturing environment. You will translate business and regulatory requirements into compliant validation strategies and deliverables, ensuring data integrity, security and audit readiness.

You will collaborate with quality, validation, engineering, IT and business teams to drive continuous improvement, standardisation and lifecycle management while

Qualifications

• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, Business, Life Sciences or related discipline, or equivalent relevant experience.
• Minimum 2–4 years of experience in CSV, validation, quality, business analysis or technology delivery within regulated manufacturing environments.
• Experience in managing CSV deliverables including Validation Plans, Risk Assessments, URS, FS, DS, Traceability, IQ/OQ/PQ/UAT, Validation Reports and Change Controls.
• Experience translating business and regulatory requirements into compliant, risk‑based MES solutions.
• Experience collaborating with Quality, Validation, Engineering, IT and business teams to maintain validated and audit‑ready systems.
• Experience in GxP, data integrity, security and regulatory requirements, including use of AI and automation tools to support validation activities, documentation, testing and compliance monitoring.
• Experience working with enterprise MES platforms in GxP‑regulated pharmaceutical manufacturing environments.

Responsibilities

• Lead CSV activities for MES systems and ensure validation deliverables meet GxP and regulatory requirements.
• Own validation requirements, risk assessments, testing, change controls, and release readiness for audit‑ready systems.
• Ensure timely delivery of validation documents, test evidence, and approvals across lifecycle stages.
• Drive audit readiness and timely closure of findings, CAPAs and deviations.
• Collaborate with business, quality, engineering, IT and site teams to deliver validated, compliant solutions.
• Contribute to product roadmap planning and backlog prioritisation aligned with compliance and operations.
• Monitor metrics like validation cycle time, release readiness, system availability and stakeholder satisfaction.
• Lead continuous improvement and adoption of AI/automation to improve validation processes.

Skills

Agile Methodology

API Management

CI/CD

Cloud Based Services

Computer Programming

Configuration Management

Containerisation

Database Management

Infrastructure as Code

Microservices Architecture

Network Security

Operating Systems

System Monitors

Version Control

Education

Bachelor’s or Master’s in Computer Science / Engineering / IT or related field

Job description

About the Team:

Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF (Workplace & Real Estate Facilities), CGA (Communications & Government Affairs and Corporate Secretariat to run seamlessly. This team designs and delivers cutting‑edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise. Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high‑performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES (Enterprise Systems) portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.

Job Purpose:

The Senior Product Owner - CSV is responsible for leading and managing Computer System Validation (CSV) activities to ensure digital systems are compliant, validated, and fit for purpose throughout their lifecycle. The role works closely with business, quality, validation, and technology teams to translate business and regulatory requirements into compliant solutions, validation strategies, and prioritised deliverables. The role ensures adherence to CSV, Good Practice (GxP), data integrity, security, and regulatory requirements through effective validation planning, risk‑based testing, change control, and lifecycle management. It also drives standardisation, continuous improvement, and the adoption of AI‑enabled and automated validation practices to improve efficiency, quality, and compliance. The Product Owner - CSV is accountable for validation strategy, compliance readiness, and validation lifecycle activities, ensuring systems remain reliable, compliant, and audit‑ready while supporting business and operational objectives. The role contributes to product roadmap planning, backlog prioritisation, and KPI (Key Performance Indicator) monitoring to drive continuous improvement and effective governance of the CSV/MES (Manufacturing Execution System) product portfolio.

Key Responsibilities:

• Manage CSV requirements, validation deliverables, and compliance activities for MES systems.
• Own and manage CSV requirements, validation activities, risk assessments, testing, change controls, and release readiness to ensure 100% compliance with GxP, data integrity, security, and regulatory requirements.
• Ensure on‑time delivery of validation documentation, test evidence, and approvals, maintain systems in a validated and audit‑ready state throughout their lifecycle.
• Drive audit and inspection readiness, minimising compliance observations and ensuring timely closure of audit findings, deviations, CAPAs (Corrective and Preventive Action), and change controls.
• Collaborate with business, quality, engineering, and site teams to deliver validated solutions that meet business objectives and regulatory expectations.
• Contribute to product roadmap planning and backlog prioritisation, ensuring delivery aligns with compliance, operational, and business priorities.
• Monitor and improve key metrics including validation cycle time, compliance status, release readiness, system availability, roadmap delivery, and stakeholder satisfaction.
• Lead continuous improvement, standardisation, and adoption of CSV best practices to increase efficiency, consistency, and compliance across MES platforms.
• Leverage AI and automation to improve validation efficiency, documentation quality, test execution, and compliance monitoring.
• Ensure systems remain reliable, compliant, available, and fit for purpose, supporting operational continuity and business performance.

Basic Qualifications:

• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, Business, Life Sciences or a related discipline, or equivalent relevant experience.
• Minimum 2–4 years of experience in CSV, validation, quality, business analysis or technology delivery within regulated manufacturing environments.
• Experience in managing CSV deliverables, including Validation Plans, Risk Assessments, User Requirements Specifications (URS), Functional Specifications (FS), Design Specifications (DS), Traceability Matrices, Test Protocols (IQ/OQ/PQ/UAT) Installation / Operational / Performance Qualification/User Acceptance Testing, Validation Reports and Change Controls.
• Experience in translating business and regulatory requirements into compliant, risk‑based MES solutions.
• Experience in collaborating with Quality, Validation, Engineering, IT and business teams to maintain validated and audit‑ready systems.
• Experience in GxP, data integrity, security and regulatory requirements, including use of AI and automation tools to support validation activities, documentation, testing and compliance monitoring.
• Experience in working with enterprise MES platforms in GxP‑regulated pharmaceutical manufacturing environments.

Preferred Qualifications:

• Experience in communication, facilitation and stakeholder management, including engaging business, quality, IT and validation stakeholders.
• Experience in facilitating requirements gathering, backlog prioritisation and solution reviews with stakeholders.
• Experience in applying analytical decision-making to balance business value, compliance, risk and operational impact.
• Experience in translating business and validation requirements into product priorities and validated solutions.
• Experience in MES, CSV, data integrity, security and GxP compliance requirements.
• Experience in maintaining documentation, traceability and lifecycle management records.
• Experience in working across cross‑functional, global and vendor teams in a collaborative way.
• Experience in delivering solutions that meet compliance, user and business requirements.

Skills:

• Agile Methodology
• API Management
• CI/CD
• Cloud Based Services
• Computer Programming
• Configuration Management (CM)
• Containerisation
• Database Management
• Infrastructure As Code (IaC)
• Microservices Architecture
• Network Security
• Operating Systems (OS)
• System Monitors
• Version Control System

Why GSK?

Unifying science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

About GSK:

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Find out more on our career site.