Senior Product Manager

National e-Governance Division; New Delhi; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

The National e-Governance Division is seeking a Senior Product Manager to own product strategy and prioritization. This role involves defining outcome measures and leading stakeholder discussions to ensure alignment across multiple schemes. The ideal candidate will have strong product leadership experience and be comfortable navigating complex workflows with various stakeholders. Additional experience in edtech, govtech, or related fields is valuable. A balance of analytical and decision-making skills is essential.

Qualifications

• Strong product leadership in a multi-stakeholder environment with complex workflows.
• Experience defining roadmaps for platforms spanning various user journeys.
• Managed a backlog of 100+ items across competing stakeholders.

Responsibilities

• Own product strategy, roadmap, and prioritisation across all user journeys.
• Define outcome measures and lead ministry discussions on priorities.
• Direct the Product Managers to ensure quality and alignment.

Skills

Product leadership

Stakeholder management

Decision framing

Job description

SIDH serves learners, training partners, employers, assessors, and ministry officials across six national skilling schemes with a product backlog of 195+ pipeline items. The Senior Product Manager translates policy intent and user needs into a coherent, outcome-driven roadmap and is accountable for credible prioritisation.

Key Responsibilities

• Own product strategy, roadmap, and prioritisation across all scheme and shared-platform user journeys
• Define outcome measures — certification conversion, placement rates, job-matching effectiveness, registration conversion, support burden reduction
• Lead ministry and ecosystem discussions on priorities, trade-offs, scope, and sequencing
• Direct the two Product Managers; ensure backlog quality, acceptance criteria quality, and alignment to strategic outcomes
• Partner with the Head of Engineering on feasibility, architecture dependencies, and release planning
• Use analytics, ticket trends, behavioural insights, and operational pain points to drive product decisions
• Govern the 195+ pipeline backlog at portfolio level, not item level

What We Are Looking For

• Strong product leadership in a multi-stakeholder environment with complex workflows and competing priorities
• Experience defining roadmaps for platforms spanning onboarding, transactions, search and discovery, content, or marketplace-style user journeys
• Has managed a backlog of 100+ items across competing stakeholders and said no credibly
• Excellent stakeholder management and decision-framing skills; comfortable in ministry-facing settings

Good to Have

• Experience in edtech, govtech, skilling, employment marketplaces, or large public-service digital products
• Exposure to government scheme workflows, BRD processes, or ministry stakeholder management