Senior Product Manager

Method; Bengaluru; Hybrid; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Continuing education opportunities

Flexible PTO

National Pension Scheme

Family medical insurance

Health and wellness programs

Parental leave

Other location specific perks

Job summary

A global design and engineering consultancy is seeking a Senior Product Manager in Bengaluru. The role involves client consulting, leading cross-functional teams, and managing multiple projects. Candidates should have over 5 years of experience in user experience, digital strategy, or product management, with strong communication skills and knowledge of Agile principles. Competitive perks are offered, including flexible work policies and family medical insurance.

Qualifications

• 5+ years of relevant experience in user experience, digital strategy, or product management.
• Knowledge of UX/UI best practices.
• Ability to juggle multiple assignments.

Responsibilities

• Consult with clients to understand strategic objectives.
• Manage multiple projects with stakeholders.
• Develop omni-channel Journey Maps and Experience Maps.

Skills

User experience

Digital strategy

Agile principles

Cross-functional teamwork

Communication skills

Education

Bachelor's degree

Graduate degree (preferred)

Job description

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses.

Our teams work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services. This is a Bengaluru-based position.

As a Senior Product Manager, you will showcase the ability to foster creativity, drive innovation, and manage customer engagement. You will guide clients on redefining their customer experience by leveraging research, analytics, and industry-specific insights to transform their end-to-end digital strategy.

Travel for team and client meetings is required, typically up to 15%.

The Senior Product Manager role comprises three primary functions:

• Client Consultant - Primary point of contact and trusted advisor to C-suite / CXO-level clients.
• Product Manager - Inspire and lead a talented team of designers, developers, QA, and other product strategists.
• Project Coordinator - Manage client communications and day-to-day interactions from project planning through execution.

Responsibilities:

• Consult with clients to understand and convey strategic business objectives
• Manage multiple projects from start to finish in collaboration with internal and external stakeholders
• Influence stakeholders and help guide conversations to desired outcomes
• Evaluate end-users’ needs through interviews and ethnography
• Translate business and user needs into user flows, feature maps, user stories, etc.
• Design, coordinate, and facilitate workshops including design thinking, empathy building, and ideation
• Develop omni-channel Journey Maps, Experience Maps, and Service Blueprints to create an understanding of customer experiences
• Partner with designers and developers to create testable concepts to validate hypotheses and solve for high-impact opportunities or optimize existing experiences
• Lead the project team to deliver solutions that meet business requirements and delight users
• Partner with the Business Development team to craft proposal responses and contribute to scoping work
• Collaborate with developers to determine feasibility of requirements and prioritize recommendations to facilitate decision-making

Location:

• Commuting distance in Bengaluru, remote first working with regular, periodic need to be in our Bengaluru studio and the client site.

Qualifications:

• Bachelor’s degree required.
• Graduate degrees preferred
• 5+ years of relevant consulting, digital agency, or industry experience in user experience, digital strategy, or product management
• Understands and has knowledge in UX/UI best practices
• Experience leading and collaborating with cross-functional teams of designers and engineers
• Thorough understanding of Agile principles, client relationship management, and software development methodologies
• Ability to juggle multiple assignments while utilizing excellent prioritization skills
• Ability to quickly grasp and solve complex business problems
• Excellent oral and written communication skills, including presentation and workshop facilitation
• Strong business acumen, technical aptitude, and executive voice
• Excellent planning and organizational skills with the ability to prioritize and negotiate
• Ability to quickly learn and adapt to new projects with minimal supervision

Preferred Qualifications:

• Demonstrated ability leading an effective Agile team
• Working knowledge of user experience journey maps
• Experience leading and facilitating user interviews
• Knowledge and understanding of the product development life cycle (PDLC)
• Experience creating and refining user stories for software development
• Understanding emerging business trends and how to outperform specific industry’s competition.

We offer a ton of competitive perks, including:

• Continuing education opportunities
• Flexible PTO and work-from-home policies
• National Pension Scheme
• Family medical insurance
• Health and wellness programs
• Parental leave
• Other location specific perks

We believe in work/life balance and champion the ability to listen.