Senior Pega Administrator

Citigroup Inc.; Hyderabad; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Citibank (Switzerland) AG in Hyderabad is seeking an experienced Senior Pega Administrator to manage and optimize Pega environments across development, testing, staging, and production for stability, performance, and security.

The role requires 5–6 years in Pega PRPC, PCSA certification, strong knowledge of app servers (Tomcat/WebSphere/JBoss) and databases (Oracle/SQL Server/PostgreSQL). Proficiency with Admin Studio, PDC, and CI/CD tools is essential.

Qualifications

• 5-6 years of dedicated experience in Pega administration (Pega PRPC).
• PCSA certification required; PCSSA or higher preferred.
• Solid knowledge of Pega architecture, servers and databases.
• Experience with Admin Studio, PDC, CI/CD and security policies.

Responsibilities

• Platform Administration: Install, configure, and upgrade Pega across environments.
• Performance Monitoring: monitor, diagnose, and tune system performance.
• Deployment & Automation: manage deployments using CI/CD tools and Pega Deployment Manager.
• Security Management: enforce user access, authentication, and authorization.
• System Maintenance: backups, patching, and health checks.
• Troubleshooting & Support: Tier 3 support for Pega applications.

Skills

Pega administration

Pega PRPC

CI/CD pipelines

Cloud platforms

Scripting

Networking

Security policies

Troubleshooting

Communication

Education

PCSA

PCSSA

Tools

Admin Studio

PDC (Predictive Diagnostic Cloud)

Pega Deployment Manager

Jenkins

Git

Shell scripting

Python

PowerShell

Tomcat

WebSphere

JBoss

Oracle

SQL Server

PostgreSQL

Job description

## Senior Pega AdministratorApply: Hybrid: DLF CYBERCITY 12B: Full time: Posted Today: End Date: October 28, 2026 (22 days left to apply): 26996421We are seeking an experienced and motivated Senior Pega Administrator to join our dynamic IT team. The ideal candidate will have 5-6 years of hands-on experience in managing, monitoring, and maintaining Pega platform environments. This role is responsible for ensuring the stability, performance, and security of our Pega applications. The Senior Pega Administrator will work closely with development teams, business analysts, and other stakeholders to support the entire application lifecycle. **Key Responsibilities*** **Platform Administration:** Install, configure, and upgrade Pega platforms and related infrastructure components across all environments (development, testing, staging, and production).* **Performance Monitoring & Tuning:** Proactively monitor system performance, troubleshoot and resolve issues, and perform performance tuning to ensure optimal application speed and reliability. This includes analyzing logs, running diagnostic tools, and managing system resources.* **Deployment & Automation:** Manage the deployment of Pega applications, including rules and code, using deployment tools like Jenkins, Pega's Deployment Manager, or other CI/CD pipelines. Automate deployment and administrative tasks where possible.* **Security Management:** Implement and manage security policies, including user access, authentication, and authorization, in coordination with corporate security standards.* **System Maintenance:** Perform regular system maintenance, including backups, patching, and health checks, to ensure the integrity and availability of the Pega environment.* **Troubleshooting & Support:** Provide Tier 3 support for Pega applications, diagnosing and resolving complex technical issues related to the platform and its integrations.* **Collaboration:** Work closely with Pega developers, architects, and business stakeholders to understand application requirements and provide platform-level support.* **Documentation:** Create and maintain comprehensive documentation for system configurations, administrative procedures, and troubleshooting guides. **Qualifications and Skills****Required:*** **Experience:** **5-6 years of dedicated experience in Pega administration (Pega PRPC).*** **Certifications:** Pega Certified System Administrator (PCSA) is required.* **Technical Skills:** + In-depth knowledge of **Pega architecture** and underlying infrastructure (application servers like **Tomcat, WebSphere, or JBoss; databases like Oracle, SQL Server, or PostgreSQL**). + Experience with **Pega installation, upgrades, and patching.** + Proficiency in using Pega's administrative tools, including the **Admin Studio and Predictive Diagnostic Cloud (PDC).** + Strong understanding of **Pega's security model** and experience implementing security policies. + Experience with application deployment and **CI/CD** tools (e.g., Jenkins, Git, Pega Deployment Manager). + Solid understanding of **networking** concepts, load balancing, and high-availability configurations.* **Problem-Solving:** Excellent analytical and troubleshooting skills with the ability to resolve complex technical issues under pressure.* **Communication:** Strong verbal and written communication skills, with the ability to effectively collaborate with technical and non-technical teams. **Preferred:*** **Certifications:** Pega Certified Senior System Architect (PCSSA) or other advanced Pega certifications.* **Cloud Experience:** Experience with managing Pega environments on cloud platforms such as AWS, Azure, or Google Cloud.* **Scripting:** Proficiency in scripting languages (e.g., Shell, Python, PowerShell) for automation.* **Database Administration:** Basic database administration skills.**Agile/Scrum:** Experience working in an Agile or Scrum development environment ------------------------------------------------------## **Job Family Group:**Technology------------------------------------------------------## **Job Family:**Applications Development------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*