Senior Payroll Specialist

Freseniusmedicalcare; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Freseniusmedicalcare in Bengaluru seeks an experienced payroll operations expert to deliver end-to-end payroll for complex countries or employee populations. You will ensure accuracy, compliance, and service excellence while mentoring team members and driving continuous improvement.

Key responsibilities include validating calculations, addressing complex issues as the primary escalation point, and partnering with third-party providers to resolve matters.

Qualifications

• Advanced knowledge of payroll operations and compliance.
• Experience with multi-country payroll processes is preferred.
• Bachelor's degree typically required for the role.

Responsibilities

• Execute end-to-end payroll processes for complex countries with accuracy and timeliness.
• Review payroll calculations, deductions, and outputs before finalization.
• Serve as the technical expert and primary escalation point for issues.
• Investigate discrepancies, perform root-cause analysis, and implement corrective actions.
• Partner with third-party payroll providers to resolve complex matters.
• Lead payroll improvements and standardization initiatives.
• Support workload planning, onboarding, and training for the team.
• Collaborate with HR, Finance, Time & Attendance, Benefits, and leaders to resolve cross-functional issues.
• Identify risks and recommend actions to improve payroll quality and customer satisfaction.

Skills

Advanced payroll knowledge

HRIS & Time & Attendance

Multi-country payroll experience

Education

Bachelor's degree

Tools

HRIS systems

Time & Attendance tooling

Job description

Role Summary

Delivers end-to-end payroll services for complex countries or employee populations while serving as a subject matter expert for payroll operations. Ensures payroll accuracy, compliance, and service excellence by resolving complex payroll issues, mentoring team members, leading operational initiatives, and driving continuous improvement across the Managed Services organization.

Job Description

• Independently execute end-to-end payroll processes for complex countries or employee populations, ensuring accuracy, timeliness, and compliance.
• Review and validate payroll calculations, statutory deductions, and payroll outputs before payroll finalization.
• Act as the primary technical expert and first point of escalation for complex payroll issues.
• Investigate payroll discrepancies, perform root cause analysis, and implement sustainable corrective actions.
• Partner with third-party payroll providers to resolve complex operational and compliance matters.
• Review the quality and accuracy of payroll work completed by team members, providing feedback and recommendations where appropriate.
• Lead payroll process improvements, standardization initiatives, and operational excellence activities.
• Support the Payroll Manager with workload planning, knowledge sharing, onboarding, and training activities.
• Collaborate with HR, Finance, Time & Attendance, Benefits, and business leaders to resolve cross-functional payroll issues.
• Identify operational risks and recommend actions to improve payroll quality, efficiency, and customer satisfaction.

Experience

• Advanced knowledge of payroll operations, payroll legislation, tax, social security, and compliance requirements.
• Strong understanding of payroll systems, HRIS, and Time & Attendance solutions.
• Typically requires a Bachelor's degree and 5-7 years of payroll experience or an equivalent combination of education and experience.
• Demonstrated experience supporting complex, multi-country payroll operations is preferred.