Senior Operations Controller

Star South International; India; Presencial; INR 1.800.000 - 2.400.000; Jornada completa

Descripción de la vacante

Star South International seeks an experienced Senior Operations Controller to own Exotics stock and logistics from cold room receipt to customer delivery. You will coordinate sea, air, and road freight with service providers, maintain stock records and support cost control.

Role requires hands-on reefer shipping and perishable logistics experience, with strong Excel and ERP system skills. You will collaborate across Commercial, Technical, Procurement and Finance to ensure efficient planning and

Formación

• Relevant degree/diploma in Logistics, Supply Chain Management or a related field.
• Fluency in English and Afrikaans.
• Minimum of 5 years’ fresh produce export logistics experience, including 2 years in a senior operations role.
• Hands-on experience in reefer shipping, perishable airfreight and refrigerated road freight.
• Working knowledge of PPECB, export and phytosanitary requirements.
• Experience in cold chain stock control, pallet traceability, reconciliations and logistics claims.
• Experience in transport costing, invoice verification and coordinating company-owned transport.
• Advanced Excel skills and experience with stock/trading systems.
• Microsoft Dynamics 365 Business Central or similar system experience advantageous.

Responsabilidades

• Take responsibility for Exotics stock and logistics from cold room receipt through to customer delivery.
• Manage sea, air and road freight bookings, shipment tracking and coordination with logistics service providers.
• Maintain accurate stock records, control pallet movements and reconcile stock.
• Coordinate loadings, inspections, repacking, labelling, staging and other cold room activities.
• Prepare and control shipment, customs, clearing and logistics documentation.
• Maintain and improve the approved operational cost chains, monitor freight and logistics costs and verify invoices.
• Coordinate company-owned transport, including scheduling, costing, trip records and reconciliations.
• Investigate stock and logistics discrepancies, damages, temperature deviations and service failures, and manage related logistics claims.

Conocimientos

English fluency

Afrikaans fluency

Fresh produce export logistics

Reefer shipping

Airfreight and refrigerated road

Stock control and pallet traceability

Logistics claims and invoicing

Advanced Excel

Business Central / ERP systems

Transport costing

Educación

Degree/diploma in Logistics or Supply Chain

Herramientas

Microsoft Dynamics 365 Business Central

Stock/trading systems

Descripción del empleo

Star South is seeking an experienced Senior Operations Controller to take responsibility for the Exotics division’s stock and logistics, from receipt at the cold room through to delivery to the customer. The successful candidate must bring proven skills and practical experience that will strengthen our team and operations. We are looking for a proactive self-starter who takes ownership and drives matters forward without close supervision, while working collaboratively across Commercial, Technical, Procurement and Finance and with external service providers.

Qualifications, Skills & Experience

• Relevant degree/diploma in Logistics, Supply Chain Management or a related field
• Valid driver’s licence and fluency in English and Afrikaans
• Minimum of 5 years’ fresh produce export logistics experience, including 2 years in a senior operations role
• Hands-on experience in reefer shipping, perishable airfreight and refrigerated road freight
• Working knowledge of PPECB, export and phytosanitary requirements
• Experience in cold chain stock control, pallet traceability, reconciliations and logistics claims
• Experience in transport costing, invoice verification and coordinating company-owned transport
• Advanced Excel skills and experience with stock/trading systems
• Microsoft Dynamics 365 Business Central or similar system experience advantageous

Characteristics

• Proactive self-starter with strong ownership and accountability
• Independent, organised, accurate and detail-orientated
• Strong problem-solving and decision-making skills
• Calm, solutions-focused and effective under pressure
• Strong communicator who works collaboratively across teams and service providers
• Commercially aware, with strong follow-through and attention to costs
• Flexible and willing to work additional hours during peak periods

Job Description

• Take responsibility for Exotics stock and logistics from cold room receipt through to customer delivery
• Manage sea, air and road freight bookings, shipment tracking and coordination with logistics service providers
• Maintain accurate stock records, control pallet movements and reconcile stock
• Coordinate loadings, inspections, repacking, labelling, staging and other cold room activities
• Prepare and control shipment, customs, clearing and logistics documentation
• Maintain and improve the approved operational cost chains, monitor freight and logistics costs and verify invoices
• Coordinate company-owned transport, including scheduling, costing, trip records and reconciliations
• Investigate stock and logistics discrepancies, damages, temperature deviations and service failures, and manage related logistics claims
• Monitor service provider performance and resolve recurring operational issues
• Develop and own the operational and exception reporting for the function, and maintain accurate information in Business Central and related systems
• Work closely with Commercial, Technical, Procurement and Finance to ensure effective planning and execution
• Report on the process, manage variances and limit financial losses arising from poor operations or from unreasonable or inefficient expectations of suppliers, customers, service providers or team members
• Identify and drive improvements in processes, controls, reporting and operational efficiency

Remuneration

Market-related, depending on experience, qualifications and knowledge.

Starting Date

This position is immediately available.

We serve four key groups across the diverse sector of fresh produce:

Fruit producers and retailers, both within South Africa and abroad. It’s a world of good produce, good people and good prices. An extensive, vast world which we navigate via committed one-on-one relationships, to offer personalised service and tailored solutions/shipments.

How can we help you?

Partner with us as we navigate the landscape together.