Job Title: Manager Cold Store Operations
Department: Cold Store - Aroor
Reports to: Senior Manager
Job Summary:
The Manager – Cold Store Operations is responsible for managing and executing the daily tactical operations of the temperature-controlled storage facility . This role focuses on driving inventory accuracy, orchestrating seamless domestic and export dispatches, enforcing food safety protocols, and leading floor teams to achieve operational metrics. The Manager ensures day-to-day execution aligns perfectly with supply chain strategies while maintaining tight controls over temperature stability, productivity, and safety.
Education required:
- Graduation / Post graduation in , Logistics, Supply Chain Management, or a related field.
- Certification in Warehouse Management, Cold Chain Logistics, or Food Safety Standards is an added advantage.
Experience required:
- 7 to 10 years of proven experience in warehouse operations, with at least 3 years in a core managerial capacity within cold chains, food processing, seafood exports, or perishable goods environments.
- Substantial experience supervising multi-tiered teams and managing tight export container timelines.
- Hands-on experience participating in statutory audits and food safety inspections.
Duties and responsibilities:
- Daily Facility Execution: Oversee day-to-day warehouse workflows including product receipt, stacking, storage segregation, picking, and vehicle loading/unloading operations.
- Inventory Control & Reconciliations: Monitor physical inventory checks and continuous stock verification to maintain high accuracy and prevent variances or system discrepancies.
- Temperature Maintenance: Monitor continuous refrigeration readings, ensuring immediate deployment of corrective and preventive measures during any equipment irregularities or temperature fluctuations.
- Departmental Alignment: Coordinate actively with the Plant, Accounts, Export, Logistics, and Vehicle Operations teams to implement frictionless daily dispatch planning.
- Export Dispatch Operations: Supervise the swift and compliant loading of outbound shipments and export containers to meet strict sailing schedules and documentation requirements.
- Cost & Waste Reduction: Track operational metrics to control labor costs, manage overtime, and minimize product damage, spoilage, or energy loss across the storage units.
- Food Safety & Hygiene Enforcement: Enforce strict adherence to workplace safety regulations, site hygiene mandates, and food safety standards (such as HACCP, BRCGS, or local export authorities).
- Equipment Monitoring: Oversee the operational health of cold room facilities and refrigeration systems, raising timely maintenance requests to prevent business-impacting downtime.
Other Responsibilities:
- Team Supervision & Training: Direct, guide, and evaluate the performance of warehouse staff on proper material handling guidelines.
- Audit & Records Management: Maintain absolute accuracy in all Goods Receipt Notes (GRN), shipping bills, temperature logs, and transactions for seamless audit retrieval.
- Compliance Maintenance: Ensure proper retention and organization of critical documents in accordance with corporate policies and legal obligations.
Skills required:
- Tactical Cold Chain & Warehouse Management
- Mid-Level Team Leadership & Conflict Resolution
- Technical Understanding of Cold Room Operations & Temperature Controls
- Cross-Functional Departmental Coordination
- Proficiency in SAP,WMS, ERP systems, and MS Excel
- Detail-Oriented Documentation & Record Keeping
- Operational Problem-Solving & Execution