Senior Officer - Fraud Control Unit

IHFL; Chennai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

IHFL is seeking a Senior Officer Fraud Control Unit (FCU) in Chennai to identify, investigate, and mitigate fraud risks across loan sourcing, underwriting, disbursement, and portfolio management. You will conduct field investigations, verify documents, analyze patterns, and support preventive controls while coordinating with Sales, Credit, Operations, Legal, and Collection teams.

This role requires meticulous attention to detail and adherence to regulatory guidelines, with responsibility for

Responsibilities

• Conduct pre-disbursement and post-disbursement fraud investigations.
• Verify customer profiles, residence, business, employment, and banking details to identify potential fraud indicators.
• Perform field investigations and prepare detailed FCU reports.
• Validate KYC, income, property, and other supporting documents submitted by applicants.
• Identify suspicious transactions, forged documents, identity theft, and misrepresentation cases.
• Coordinate with Sales, Credit, Operations, Legal, and Collection teams for fraud-related investigations.
• Maintain records of fraud cases, investigation findings, and corrective actions.
• Support implementation of fraud prevention policies, controls, and monitoring mechanisms.
• Escalate high-risk cases and recommend appropriate risk mitigation measures.
• Conduct surprise checks and audits on sourcing channels, vendors, and third-party agencies.
• Monitor adherence to company policies, regulatory guidelines, and FCU processes.
• Assist in fraud trend analysis and preparation of MIS reports.

Job description

Job Title

Senior Officer Fraud Control Unit (FCU)

Department

Risk / Operations / Fraud Control Unit

Location

As per business requirement

Job Purpose

To identify, investigate, and mitigate fraud risks across loan sourcing, underwriting, disbursement, and portfolio management processes. The role involves conducting field investigations, document verification, fraud detection, and supporting preventive controls to safeguard the organization's assets and reputation.

Key Responsibilities

• Conduct pre-disbursement and post-disbursement fraud investigations.
• Verify customer profiles, residence, business, employment, and banking details to identify potential fraud indicators.
• Perform field investigations and prepare detailed FCU reports.
• Validate KYC, income, property, and other supporting documents submitted by applicants.
• Identify suspicious transactions, forged documents, identity theft, and misrepresentation cases.
• Coordinate with Sales, Credit, Operations, Legal, and Collection teams for fraud-related investigations.
• Maintain records of fraud cases, investigation findings, and corrective actions.
• Support implementation of fraud prevention policies, controls, and monitoring mechanisms.
• Escalate high-risk cases and recommend appropriate risk mitigation measures.
• Conduct surprise checks and audits on sourcing channels, vendors, and third-party agencies.
• Monitor adherence to company policies, regulatory guidelines, and FCU processes.
• Assist in fraud trend analysis and preparation of MIS reports.