Job Description
Job Title: Senior O365 Administrator
Location: Hyderabad, India
Experience: 5–8+ years
About the Role
We are looking for a highly skilled Senior O365 Administrator to administer, support, secure, and optimize the Microsoft 365 environment. The ideal candidate should have strong hands‑on experience with Exchange Online, SharePoint Online, OneDrive for Business, Entra ID, Intune, migrations, PowerShell, and Microsoft 365 security and compliance.
Key Responsibilities
- Administer and maintain Microsoft 365 services including Exchange Online, SharePoint Online, and OneDrive for Business.
- Manage user lifecycle operations including provisioning, mailbox management, groups, permissions, delegations, shared mailboxes, and resource mailboxes.
- Plan and execute tenant‑to‑tenant and workload migrations involving mailboxes, SharePoint sites, and OneDrive data.
- Handle migration assessment, cutover planning, user communication, post‑migration validation, and issue resolution.
- Maintain Microsoft 365 security and compliance controls including MFA, Conditional Access, retention policies, eDiscovery, auditing, and secure sharing.
- Support Microsoft Intune for device enrollment, compliance policies, application deployment coordination, and troubleshooting.
- Perform monthly Microsoft 365 license utilisation reviews and optimise license assignments based on business requirements.
- Drive license cost optimisation through license right‑sizing, reclaiming unused licences, and optimising SKU usage.
- Manage employee off‑boarding and ensure appropriate backup and retention of mailbox, OneDrive, and SharePoint data.
- Provide L2/L3 support for Microsoft 365 incidents and service requests.
- Perform troubleshooting, root cause analysis, corrective actions and change management activities.
- Maintain SOPs, technical documentation, service health reports, migration documentation and license optimisation reports.
Required Skills & Qualifications
Microsoft 365 / O365:
- Strong hands‑on experience in Microsoft 365 / Office 365
- administration.
- Experience managing Exchange Online, SharePoint Online, and OneDrive for
- Business. Experience supporting medium to large enterprise environments with 1,000+ users is preferred.
- Strong knowledge of Microsoft 365 Admin Center.
Exchange Online:
- Strong knowledge of mailbox management, shared/resource mailboxes, mail flow,
- transport rules, and anti‑spam policies.
- Experience with permissions, delegations and Exchange Online troubleshooting.
SharePoint & OneDrive:
- Hands‑on experience with SharePoint Online and OneDrive administration.
- Knowledge of permissions, external sharing controls, governance, and data management.
Entra ID / Identity:
- Good understanding of Entra ID (Azure AD).
- Experience with user and group administration, authentication, MFA, Conditional Access and RBAC.
Intune:
- Working knowledge of Microsoft Intune / Endpoint Manager.
- Experience with device enrollment, compliance policies, application deployment coordination and endpoint troubleshooting.
Migration:
- Experience in tenant‑to‑tenant and/or Microsoft 365 workload migrations.
- Ability to handle migration planning, assessment, cutover, rollback planning, communication and post‑migration validation.
PowerShell & Automation:
- Proficiency in PowerShell for Microsoft 365 administration and automation is
- preferred.
- Ability to automate administrative tasks and generate reports. Security &
- Compliance: Understanding of Microsoft 365 security and compliance controls.
- Knowledge of retention policies, eDiscovery, auditing, secure sharing, MFA and Conditional Access.
License Management:
- Strong analytical skills for license utilisation tracking.
- Experience with licence right‑sizing, SKU optimisation, unused licence reclamation and monthly savings reporting.
General:
- Strong troubleshooting and problem‑solving skills.
- Good incident and problem management discipline.
- Strong documentation and SOP writing skills.
- Good stakeholder communication skills.
- Ability to work under IT governance and change management processes.
Educational Qualification
Bachelor’s degree in IT, Computer Science, or equivalent practical experience.
Preferred Certifications
- Microsoft Certified: Administrator – MS-102 or equivalent.
- Microsoft Certified: Endpoint Administrator Associate – MD-102 or equivalent Intune certification.
- Microsoft Security, Compliance, and Identity certifications are an advantage.
Pay: ₹1,500,000.00 - ₹2,200,000.00 per year
Benefits
- Leave encashment
- Provident Fund
Work Location: In person