Senior NOC Lead - Immediate Hiring - Innominds Software - Hyderabad

Innominds Software; Hyderabad; Hybride; INR 1 800 000 - 2 400 000; Plein temps

Résumé du poste

Innominds Hyderabad seeks a Senior NOC Lead to steer a 24/7 NOC/SRE team. You will monitor cloud-based systems, respond to incidents, and collaborate with engineering to ensure high availability across global cloud platforms.

The role emphasizes hands-on leadership, technical mentoring, and building an observability-driven culture in a fast-paced environment.

Qualifications

• Bachelors degree in CS/IT or related field.
• 5+ years in Development, NOC or cloud infra roles.
• Experience leading a distributed highly technical team.
• Strong understanding of AWS, Azure and GCP.
• Familiarity with Kubernetes/GKE and CI/CD pipelines.
• Experience with monitoring/logging tools (Datadog, Dynatrace, Prometheus, Grafana, ELK, CloudWatch, Splunk, Sumologic, NewRelic).
• Proficiency in Linux/Unix environments.
• Scripting/automation with Python, Bash, PowerShell, Terraform.
• Excellent communication, documentation and incident management.

Responsabilités

• Lead a 24/7 NOC/SRE team with strong technical depth.
• Coordinate communications between client, contractor and team.
• Mentor team members with hands-on guidance.
• Monitor GCP infra across regions and close coverage gaps.
• Respond to alerts, aid root-cause analysis and escalate as needed.
• Investigate logs, APM traces and monitors for incident details.
• Troubleshoot cloud networking, containers, storage and APIs.
• Develop and maintain incident response docs and guides.
• Collaborate with SRE, Cloud Engineering and development teams.
• Perform health checks and optimize observability spend.
• Apply routine patches and upgrades; check-in changes to source repo.
• Ensure SLAs and security/operational standards; participate in 24/7 on-call.

Connaissances

Leadership

NOC / SRE experience

Cloud platforms

Kubernetes / GKE

CI/CD pipelines

Monitoring tools

Linux/Unix

Scripting

Communication

Formation

Bachelor's degree in CS/IT

Outils

Kubernetes

GKE

Terraform

Datadog

Grafana

ELK

CloudWatch

NewRelic

Description du poste

Job Title: Senior NOC Lead @ Innominds

Experience: 5-10 Years

Location: Hyderabad

Job Description:

Job Title: Senior NOC Lead R&D

Location: India

Department: R&D Site Reliability Engineering (SRE)

Reports To: NOC Manager / Director of SRE

Job Type: Full-Time

Job Summary:

We are looking for a detail-oriented and technically proficient Senior NOC Lead to join the SRE team. This role is critical to ensuring the reliability, performance, and security of our cloud infrastructure. You will monitor cloud-based systems, respond to incidents, and collaborate with engineering teams to maintain high availability across our global cloud platform. Additionally, you will help develop a vision for the NOC team and guide activities to deliver on that vision.

Key Responsibilities:

• Lead a highly technical 24/7 NOC / SRE team.
• Communication responsibilities between contract company and client as well as all members of the team.
• Technical mentorship to team (must be technical)
• Monitor GCP cloud infrastructure across multiple regions using advanced observability tools and be expected to find gaps in coverage and implement changes to cover those gaps.
• Respond to alerts and incidents in real-time, supply supporting data for root cause analysis, and elevate incidents when necessary. Additionally, the ideal candidate will be able to investigate logs, APM traces and monitors to assess tangential impact and provide additional details/forensics during an incident.
• Troubleshoot issues related to cloud networking, containers, storage, and APIs.
• Develop, maintain and improve trouble‑shooting guides (TSGs), incident response procedures, and operational documentation.
• Provide leadership and mentorship to NOC engineers.
• Collaborate with SRE, and Cloud Engineering and development teams to resolve complex infrastructure issues.
• Perform routine health checks across the GCP cloud environment.
• Monitor spend of observability platform and make suggestions for changes where appropriate.
• Perform routine patching and upgrades of observability agents across the platform.
• Check-in changes to source repository.
• Ensure compliance with SLAs, security policies, and operational standards.
• Participate in a 24/7 on-call rotation and support disaster recovery and business continuity efforts.
• Analyze performance metrics and provide recommendations for optimization and automation.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of experience in a Development, NOC or cloud infrastructure role.
• Experience leading a distributed highly technical team.
• Strong understanding of cloud platforms (AWS, Azure, GCP) and services.
• Familiarity with container orchestration (Kubernetes, GKE) and CI/CD pipelines.
• Experience with monitoring and logging tools (Datadog, Dynatrace, Prometheus, Grafana, ELK, CloudWatch, Splunk, Sumologic, NewRelic, etc).
• Proficiency in Linux/Unix environments.
• Basic scripting or automation skills (Python, Bash, PowerShell, Terraform).
• Excellent communication, documentation, and incident management skills.

Preferred Certifications:

• AWS Certified SysOps Administrator or Solutions Architect
• Microsoft Certified: Azure Administrator Associate
• Google Cloud Associate Cloud Engineer
• CompTIA Cloud+ or equivalent

Work Environment:

• Fast-paced, mission-critical cloud operations environment.
• May require shift work, including nights, weekends, and holidays.
• Remote or hybrid work options available depending on company policy.

Why Innominds?

A note for those who want more than just a job

ISV-First DNA

Innominds was purpose-built for the ISV ecosystem. We speak the language of product engineering, SaaS velocity, and platform scale not generic IT services.

Global Reach, Startup Soul

With 2,500+ engineers across the US, India, and EMEA, we combine enterprise delivery muscle with the agility and ownership culture of a growth-stage company.

Cutting-Edge Work

From AI/ML and cloud-native platforms to embedded security and digital transformation ,you will work on whats next, not what’s left.

Real Career Ownership

We believe in promoting from within. Your KPIs here translate into a growth trajectory —Delivery Director, AVP, or beyond. You own your arc.

Customer Intimacy at Scale

You will have direct access to senior customer leadership — not filtered through layers. Real relationships, real impact, real accountability.

Competitive Rewards

Market-leading compensation, performance bonuses.

If you believe delivery is an art and customer trust is currency, Innominds is your stage.