Senior Network Operations Engineer

Tata Communications Limited; Jaipur; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Communications Limited in Jaipur seeks a Tier-2 Analyst for SOC operations. The role focuses on incident validation, analysis, and rapid response within a 24/7 security operations center environment.

Requires 3–4 years in SOC/incident handling, B.E./B.Tech/MCA/M.Sc in CS/IT, and CEH certification. ArcSight or LogRhythm experience preferred. Willingness to work in shifts and coordinate with cross-functional teams is expected.

Qualifications

• B.E./B.Tech/MCA/M.Sc in CS or IT required.
• CEH certification mandatory.
• 3–4 years of SOC/incident handling experience.
• Experience with ArcSight SIEM or LogRhythm.

Responsibilities

• Incident validation, analysis and solution recommendation.
• Document root cause and impact of incidents.
• Monitor IT security programs and report effectiveness.
• Develop and maintain IT security SOPs and instructions.
• Coordinate with teams for faster resolution.
• Threat hunting knowledge is a plus.

Skills

SIEM experience

Incident handling

Threat intelligence

Analytical skills

Communication skills

24/7 availability

Education

B.E./ B.Tech/ MCA/ M.Sc. in CS/IT

Tools

ArcSight SIEM

LogRhythm

Threat Intelligence Platforms

Job description

1. Analyst (Tier-2)

Role: SOC L2

Location: Jaipur

Qualification: B.E./ B.Tech/ MCA/ M.Sc. in Computer Science or IT

Experience: 3-4 YEARS

Certification: CEH (Mandatory)

Key Responsibilities

• Experience in SIEM Tool like ArcSight SIEM, LogRhythm, Threat Intelligence, Incident Handling and Response


• Responsible for Incident Validation, Incident Analysis, Solution Recommendation,


• Apply investigation techniques to document root cause and impact of detected computer security incidents


• Maintains awareness of new and emerging cyber-attack threats with potential to harm company systems and networks. Devises and implements countermeasures to mitigate potential security threats.


• Assists with the development and maintenance of IT security measurement and reporting systems to aid in monitoring effectiveness of IT Security programs.


• Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions related to IT Security.


• Good Coordination skills with various other teams for faster resolution/completion.


• Good to have threat hunting knowledge.

Skills & Competencies

• Work experience of minimum 3 years in SOC Incident Handling, Incident Response Trend Analysis, monitoring experience in SIEM Tool like ArcSight SIEM, LogRhythm, Threat Intelligence,


• Ability to adapt and follow the processes and guidelines


• Possess an impeccable work ethic and a high degree of integrity


• Good Analytical & Problem Solving skills


• Able to communicate with technical staff/management


• Flexible to work in 24/7 environments


• Highly motivated & customer centric