Senior Network Engineer

Infinite Computer Solutions; Dadri; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Infinite Computer Solutions seeks a NoC Engineer L2 Support to manage NoC operations, perform second-level troubleshooting, and support RCA and incident resolution in a 24x7 telecom IT environment.

The role covers VAS platforms, network configurations, and maintenance, with interface to vendors and documentation updates across Linux-based systems and web servers.

Qualifications

• Bachelor's degree in computer science, electronics & telecommunication or similar field.
• 4-6 years of IT/Telecom experience.
• Support for VAS products and network troubleshooting.
• Knowledge of telecom protocols and infrastructure nodes.
• Security hardening and vulnerability closures.
• Linux environment configuration and web servers exposure.

Responsibilities

• Manage NoC operations and incidents in a 24x7 environment.
• Perform second-level troubleshooting to resolve network issues.
• Root Cause Analysis support and post-incident reviews.
• Coordinate with Major Incident Management for resolutions.
• Update network documentation and processes; maintain configurations.
• Interface with internal/third-party providers for incident resolution.

Skills

NoC ops

Incident Mgmt

Troubleshooting

RCA

Vendor liaison

Linux

Web servers

Telecom protocols

Education

Bachelor's in CS/ET/EE

Tools

Linux clustering

HA/load balancing

Apache/Tomcat/JBoss

Job description

Job Description

NoC Engineer L2 Support – VAS Engineer

Overall 4- 6 years of relevant experience in IT / Telecom Domain

• Ready to work in 24*7 Work environment, manage NoC operations and incidents.
• Perform second level troubleshooting using tools and utilities to resolve network related issues.
• Heath Check and Maintenance Operations on in scope network elements and infrastructure
• Severity 1 to 4 Incident triage, support, management, restoration, recommendations
• Root Cause Analysis Support, post incident or event
• Work with Major Incident Management team for Major Incident Resolution.
• Creation and maintenance of processes and procedures for T2 tasks
• Provide Support for network configurations, expansions, installations, and updates.
• Maintain and update all network documentation, process configurations.
• Interface with all internal and third-party support providers and vendors in the management and resolution of incidents.
• Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.
• Ensured efficient resolution of incidents through people, process and technology.
• Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.

Qualification

• Bachelor’s degree in computer science, Electronics and Telecommunication engineering, or a similar field.
• VAS platforms namely Mobile Voicemail services, SMSC, SMS CGW ,Tele messaging Services, eSIM, USSD, USSDGW, RBT, CBC, Mobile Device and SIM Homologation, SIM OTA, Device Manager system, Equipment Identity Register (EIR).
• The role will require supporting on various VAS products, troubleshooting, and resolving issues through proper procedures round the clock. The responsibilities will also include carrying out routine activities, fault management, change management and other troubleshooting related issues.
• Understanding of Telecom VAS Network and knowledge of various telecom protocols and nodes in infrastructure.
• Vulnerability closures. Implement various hardening procedures for security prospective.
• Application Support, Deployment of Release, patches & fixes on Platform.
• Configuration and troubleshooting of Linux environments (clustering, high availability, load balancing etc.). Exposure to working with variousWebServers (Apache, Tomcat, Jboss).

Qualifications

Bachelors Degree

Range Of Year Experience-Min Year

4

Range Of Year Experience-Max Year

6