Senior Manager - Software Engineering

SERVICENOW SOFTWARE DEVELOPMENT INDIA PRIVATE LIMITED

Hyderabad

On-site

INR 300,000 - 700,000

Full time

14 days+

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Job summary

ServiceNow in India is seeking a Senior Engineering leader to drive product development activities, mentor a best-in-class team, and solve difficult, sometimes ambiguous problems across multiple dev squads.

You will collaborate with product management, design, support and other teams to deliver high‑quality solutions, enforce coding standards, and manage staffing and resources to align with company priorities.

Qualifications

10+ years of experience with technologies relevant to ServiceNow and advanced coding skills.
Experience managing employees who require little oversight in completing assigned work.
Experience providing direction, delegate assignments, and support to accomplish tasks with their team.
Experience with open source tools and agile development environments.
Fluency in one or more relevant programming languages (Java, C++, JavaScript).
Ability to understand broad concepts and translate them into scalable solutions.

Responsibilities

Manage product development activities.
Work with product management, design, support and other dev teams to create high-quality solutions.
Manage daily activities of the development team.
Solve difficult and sometimes ambiguous problems.
Manage departmental resources, staffing, mentoring, and maintaining a best-of-class engineering team.

Skills

AI integration

Team mentoring

Open source tools

Java

C++

JavaScript

Tools

Agile development

DevOps

Job description

Job Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

What you get to do in this role:

Manage product development activities
Work with product management, design, support and other dev teams to create high-quality solutions
Manage daily activities of the development team
Solve difficult and sometimes ambiguous problems
Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience with technologies relevant to SN and advanced coding skills with high‑quality results.
Experience managing employees who require little oversight in completing assigned work
Experience providing direction, delegate assignments, and support to accomplish tasks with their team
Experience with open source tools and agile development environments
Fluency in one or more relevant programming language (Java, C++, JavaScript)
Ability to understand broad concepts and use those concepts to understand and develop solutions for problems
Experience completing projects based on company priorities, context, risks and desired outcomes
Ability to understand and implement best practices and coding standards about role specific requirements (e.g. programming languages and tools, network design, functional design, algorithms, patterns, design and development, etc.).

Additional Information

Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Experience Level Senior Level

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