Senior Manager – Record to Report Lean Digital Transformation (R2R LDT)

Genpact; Gurugram District; On-site; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Hands-on experience and mentorship

Continuous learning opportunities

Dynamic work environment

Job summary

A global technology services company in Gurugram seeks a Senior Manager for Record to Report Lean Digital Transformation. This role involves building and implementing transformation strategies, leading projects aimed at improving processes, and partnering with various teams for operational excellence. The ideal candidate will have rich experience in Lean Domains, strong client relations skills, and a Chartered Accountant qualification. Join an innovative environment driving change through data and AI.

Qualifications

• Rich and relevant experience in Lean Domain.
• Demonstrated expertise in client relations.
• Strong consulting and facilitation skills.
• Problem-solving skills with analytical bent.
• Ability to multitask with aggressive deadlines.
• Proficiency with spoken and written English.
• Influencing and presentation skills.

Responsibilities

• Support the aligned teams in their Lean Journey.
• Identify process improvement opportunities.
• Conduct Lean Action Workouts and Kaizen events.
• Create roadmaps for transformation and Lean initiatives.
• Lead Lean Digital projects improving business impact.
• Conduct root cause analysis and implement improvements.
• Drive Lean Agenda for the organization.

Skills

Lean Domain experience

Client relations

Relationship management

Analytical problem-solving

Multitasking under deadlines

English proficiency

Persuasion and presentation skills

Education

Chartered Accountant (CA) or equivalent

Tools

Data collection and analysis tools

Job description

Senior Manager – Record to Report Lean Digital Transformation (R2R LDT)

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions, we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager – Record to Report Lean Digital Transformation. (R2R LDT)

This role allows you to build and implement the digital transformation strategy/framework, provides an avenue to drive end-to-end solutions, and demonstrate internal and external multi-function perspectives to customize solutions for our clients.

Responsibilities

• Support the aligned teams in their Lean Journey for continuous improvement and operationalize the Lean Approach.
• Identify process improvement opportunities by conducting VSM, Gemba, and floor walks.
• Conduct Lean Action Workouts, Kaizen events together with Operations and Customers.
• Create roadmaps for transformation and Lean Initiatives and work closely with Business Leaders for realization of the same.
• Lead and deliver Lean Digital projects that improve end-to-end processes and drive significant business impact for customers.
• Work closely with Operations and Functional Teams to identify process defects, conduct root cause analysis, and implement process improvements and digital solutions across the business or organization.
• Conduct Quality Awareness and Lean Trainings within the organization.
• Partner with Operations Leaders to drive Lean Agenda for the organization.

Additional Responsibilities

• Develop strategic partnerships with key stakeholders to enhance R2R processes.
• Implement advanced analytics to optimize financial reporting and compliance.
• Drive innovation in R2R processes through emerging technologies like gen AI.

Qualifications We Seek in You!

Minimum Qualifications/Skills:

• Rich and relevant experience in Lean Domain.
• Demonstrated expertise in client relations, multiple and complex stakeholder management.
• Strong consulting, relationship management, and facilitation skills including the ability to listen and ask the right questions to understand the business problem, analyze, and provide meaningful insights.
• Problem-solving skills with analytical bent of mind.
• Ability to multitask with aggressive deadlines.
• Proficiency with spoken and written English.
• Influencing, persuasion, and presentation skills.

Preferred Qualifications/Skills:

• Chartered Accountant (CA) qualification or equivalent financial certification and understanding of R2R processes.
• Rich relevant experience with increasing accountability.
• Hands-on knowledge and certification in various improvement frameworks (LEAN).
• Expert-level knowledge of various data collection and analysis tools.
• Experience managing complex process improvement projects, including undertaking operational assessments and operating model design using Lean.
• Excellent problem-solving abilities and innovative approach with attention to details; ability to work simultaneously on multiple tasks.

Why Join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications. Applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

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