Senior Manager - Program And Operations Lead

Cushman & Wakefield; Gurugram District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Cushman & Wakefield is seeking a Senior Manager – Program & Operations Lead to support APAC & EMEA Advisory initiatives. You will drive governance, budgeting, and delivery across regional programs, coordinating with Product Owners, Delivery Leads, and Change & Training teams.

The role requires strong PMO experience, ability to lead multi-disciplinary teams, and a focus on achieving measurable outcomes through structured execution.

Qualifications

• Experience in PMO, program management, or business operations within a global organization.
• Strong governance, portfolio management, budgeting, forecasting, and executive reporting skills.
• Ability to coordinate cross-functional teams and manage multiple regional priorities.
• Excellent analytical, organizational and stakeholder management capabilities.
• Comfortable in Agile or hybrid delivery environments and using PM tools.

Responsibilities

• Lead program management activities to ensure on-time, in-scope delivery aligned with priorities.
• Establish governance, executive reporting, and financial oversight for leadership visibility.
• Partner with cross-functional teams to manage dependencies and mitigate risks.
• Drive process standardization, automation, and continuous improvement for efficiency.

Skills

PMO

Program management

Budgeting

Forecasting

Executive reporting

Cross-functional coordination

Agile

Hybrid delivery

Stakeholder management

Job description

Job Description:

Senior Manager - Program & Operations Lead

Job Description Summary

The Senior Manager – Program & Operations Lead will be part of the Technology & Data Solutions organization, reporting to the Head of APAC & EMEA Advisory Products. This role is responsible for supporting the leadership of the regional Advisory team, ensuring effective coordination, delivery execution, project governance, and financial management across all initiatives. The role will work closely with Product Owners, Delivery Leads, Change & Training teams, Data & Reporting teams, and key business stakeholders to ensure alignment and successful execution of regional priorities. The Senior Manager – Program & Operations Lead plays a critical role in ensuring the successful execution of APAC & EMEA Advisory initiatives by bringing structure, visibility, and discipline across the portfolio.

This role is responsible for:

• Managing and maintaining integrated Program and project plans
• Driving PMO governance, reporting, and delivery standards
• Supporting team operations and leadership cadence
• Managing project and team financials, including budgets and forecasting
• Ensuring alignment across strategic initiatives such as Salesforce, GenAI and regional harmonization Programs

The role acts as a key extension of leadership, ensuring that strategy is translated into clear execution plans and measurable outcomes.

About The Role:

• Lead program management activities, ensuring initiatives are delivered on time, within scope, and aligned with business priorities.
• Establish robust governance, executive reporting, and financial oversight to provide leadership with clear visibility into program performance.
• Partner with cross-functional teams to manage dependencies, mitigate risks, and enable seamless delivery across multiple initiatives.
• Drive process standardization, automation, and continuous improvement to enhance operational efficiency and support organizational growth.

About You

• Experienced in PMO, program management, or business operations within a fast-paced, global organization.
• Strong understanding of project governance, portfolio management, budgeting, forecasting, and executive reporting.
• Proven ability to coordinate cross-functional teams and manage multiple priorities across regions.
• Excellent analytical, organizational, communication, and stakeholder management skills, with the ability to influence at all levels.
• Proactive, detail-oriented, and passionate about improving processes, driving operational excellence, and delivering measurable business outcomes.
• Comfortable working in Agile or hybrid delivery environments and using project management and reporting tools to support decision-making.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.