Senior Manager-PMO (Bangalore - On Site)

DAMAC Properties; Bengaluru; On-site; INR 1,800,000 - 3,500,000; Full time

Job summary

DAMAC Properties in India is seeking a Senior PMO Leader to run the India hub PMO—governance, cadence, stage-gates, RAID and reporting—and mature the hub operating model with a Dubai-India RACI, tooling and a steady-state rhythm.

You will lead and develop the India team, manage timesheets and utilisation, own security and quality environments, and deliver standard hub reporting packs and dashboards to leadership on a fixed cadence.

Qualifications

• 8–10 years in PMO / programme management, transformation delivery or delivery-hub leadership.
• Experience standing up and running an offshore/nearshore hub (GCC/GDC) is highly preferred.
• Strong PMO background with governance, planning, tracking and reporting.

Responsibilities

• Establish and run India governance cadence with stand-ups, reviews, stage-gates and escalations.
• Run the Dubai-India working rhythm to keep dependencies connected and avoid stalls.
• Define and maintain PMO structure, standards, and ways of working for the hub.
• Lead intake, prioritisation and assignment against capacity; manage tasks to completion.
• Drive timesheet capture, utilisation metrics and data-quality for leadership reporting.
• Maintain a single source of truth on India activity, delivery and risk; present outputs on fixed cadence.

Skills

PMO governance

Cadence

Ways of working

Work breakdown

Planning

Task management

Timesheet tracking

Utilisation tracking

Comms management

Change management

Reporting

Dashboarding

Leadership

Cross-cultural

Information security

Data handling

Tools

Monday.com

Jira

MS Project / Planner

Smartsheet

Power BI

Clarity

Job description

• Run the India hub PMO — governance, cadence, stage-gates, RAID and reporting
• Stand up and mature the hub operating model — ways of working, DubaiIndia RACI, tooling and working rhythm — and onboard and ramp the team to steady-state
• Break work down into activities and tasks and manage them to completion across all India workstreams
• Track what people are working on, against initiatives — timesheets, activity and utilisation, with a clear definition of productive-vs-available capacity, weekly capture and submission-compliance
• Own the hub's delivery SLAs and quality standards — on-time task completion, timesheet-submission compliance, reporting timeliness and rework / quality — and drive throughput improvement
• Own comms and change management as a core part of the role
• Present the outputs — a standard reporting pack and dashboards to the leadership team on a fixed cadence
• Lead and develop the India team and safeguard the control, information-security and quality environment

Key Responsibilities

• Establish and run the India governance cadence — stand-ups, reviews, stage-gates and escalations — aligned to the wider PMO rhythm and the RACI with the functional leads
• Run the DubaiIndia working rhythm — overlap-window syncs, handoffs and cross-side dependency management — so India work stays connected to the Dubai leads and no dependency stalls silently
• Operate a defined escalation path with explicit triggers (slippage, blocked dependency, capacity breach) into the PMO Lead and functional leads — surface early, with options
• Define and maintain PMO structure, standards and ways of working for the hub
• Run a structured intake for work entering the hub — capture, prioritise and assign against agreed capacity — holding the boundary to the Demand function
• Break initiatives down into activities and tasks with owners, plans and deadlines
• Manage the tasks to completion; track progress against plan, manage cross-workstream and Dubai-side dependencies, keep critical path and blockers visible, and drive corrective action
• Define utilisation explicitly — productive / allocated time vs available capacity — and maintain the person-level view against initiatives
• Own weekly timesheet capture and its data quality — drive on-time, accurate submission (submission-compliance %) and chase gaps
• Maintain a consistent activity / initiative taxonomy so booked time rolls up cleanly to initiatives and reporting; flag over- and under-utilisation (portfolio capacity-vs-demand sits with the Demand function)
• Run the internal hub comms rhythm — stand-ups, updates, onboarding comms — and the DubaiIndia information flow, so both sides always hold the same picture
• Drive and evidence adoption of new ways of working — track uptake and address resistance, not just roll out
• Maintain a single source of truth on India activity, delivery and risk
• Publish a standard hub reporting pack on a fixed cadence — tasks / delivery status, utilisation, RAID, SLA / throughput and change adoption — under a defined leadership reporting contract (what, when, format)
• Build and maintain the dashboards (e.g. Power BI / Monday.com views) that give leadership self-serve visibility between reporting cycles — no surprises
• Lead, coordinate and develop the India team; local line management, onboarding, ramp and capability uplift
• Own access provisioning / de-provisioning (joiner-mover-leaver), data classification and handling, endpoint / remote-access and clean-desk standards, and confidentiality / NDA compliance — aligned to DAMAC information-security policy; target zero data incidents
• Own coverage and continuity (key-person and BCP) to manage offshore attrition risk, and maintain the delivery-quality environment

Key Outcomes

• A well-run India-hub PMO with structured governance and ways of working
• Hub stood up / matured to steady-state on the agreed operating model and timeline
• Work broken into tasks and tracked to completion across all India workstreams
• Clear visibility of activity, utilisation and delivery for the leadership team
• Hub SLAs met — on-time task completion, timesheet-submission compliance, reporting timeliness and quality within target
• Comms and change well-managed; new ways of working adopted
• A well-led, controlled and compliant hub with zero data-security incidents

Job Description

• Run the India hub PMO — governance, cadence, stage-gates, RAID and reporting
• Stand up and mature the hub operating model — ways of working, DubaiIndia RACI, tooling and working rhythm — and onboard and ramp the team to steady-state
• Break work down into activities and tasks and manage them to completion across all India workstreams
• Track what people are working on, against initiatives — timesheets, activity and utilisation, with a clear definition of productive-vs-available capacity, weekly capture and submission-compliance
• Own the hub's delivery SLAs and quality standards — on-time task completion, timesheet-submission compliance, reporting timeliness and rework / quality — and drive throughput improvement
• Own comms and change management as a core part of the role
• Present the outputs — a standard reporting pack and dashboards to the leadership team on a fixed cadence
• Lead and develop the India team and safeguard the control, information-security and quality environment
• Key Responsibilities
• PMO Governance & Cadence
• Establish and run the India governance cadence — stand-ups, reviews, stage-gates and escalations — aligned to the wider PMO rhythm and the RACI with the functional leads
• Run the DubaiIndia working rhythm — overlap-window syncs, handoffs and cross-side dependency management — so India work stays connected to the Dubai leads and no dependency stalls silently
• Operate a defined escalation path with explicit triggers (slippage, blocked dependency, capacity breach) into the PMO Lead and functional leads — surface early, with options
• Define and maintain PMO structure, standards and ways of working for the hub
• Planning, Work Breakdown & Task Management
• Run a structured intake for work entering the hub — capture, prioritise and assign against agreed capacity — holding the boundary to the Demand function
• Break initiatives down into activities and tasks with owners, plans and deadlines
• Manage the tasks to completion; track progress against plan, manage cross-workstream and Dubai-side dependencies, keep critical path and blockers visible, and drive corrective action
• Timesheets, Activity & Utilisation Tracking
• Define utilisation explicitly — productive / allocated time vs available capacity — and maintain the person-level view against initiatives
• Own weekly timesheet capture and its data quality — drive on-time, accurate submission (submission-compliance %) and chase gaps
• Maintain a consistent activity / initiative taxonomy so booked time rolls up cleanly to initiatives and reporting; flag over- and under-utilisation (portfolio capacity-vs-demand sits with the Demand function)
• Comms & Change Management
• Run the internal hub comms rhythm — stand-ups, updates, onboarding comms — and the DubaiIndia information flow, so both sides always hold the same picture
• Drive and evidence adoption of new ways of working — track uptake and address resistance, not just roll out
• Reporting & Visibility (Presenting the Outputs)
• Maintain a single source of truth on India activity, delivery and risk
• Publish a standard hub reporting pack on a fixed cadence — tasks / delivery status, utilisation, RAID, SLA / throughput and change adoption — under a defined leadership reporting contract (what, when, format)
• Build and maintain the dashboards (e.g. Power BI / Monday.com views) that give leadership self-serve visibility between reporting cycles — no surprises
• Team Leadership, Control & Information Security
• Lead, coordinate and develop the India team; local line management, onboarding, ramp and capability uplift
• Own access provisioning / de-provisioning (joiner-mover-leaver), data classification and handling, endpoint / remote-access and clean-desk standards, and confidentiality / NDA compliance — aligned to DAMAC information-security policy; target zero data incidents
• Own coverage and continuity (key-person and BCP) to manage offshore attrition risk, and maintain the delivery-quality environment
• Key Outcomes
• A well-run India-hub PMO with structured governance and ways of working
• Hub stood up / matured to steady-state on the agreed operating model and timeline
• Work broken into tasks and tracked to completion across all India workstreams
• Clear visibility of activity, utilisation and delivery for the leadership team
• Hub SLAs met — on-time task completion, timesheet-submission compliance, reporting timeliness and quality within target
• Comms and change well-managed; new ways of working adopted
• A well-led, controlled and compliant hub with zero data-security incidents

Experience

• 8–10 years in PMO / programme management, transformation delivery or capability-center / delivery-hub leadership (Senior Manager level)
• Direct experience standing up and running an offshore / nearshore delivery hub or capability center (GCC / GDC) — mobilisation through steady-state
• Strong PMO background — governance, planning, work breakdown, tracking, utilisation and reporting; proven leadership of distributed teams across locations and cultures

Capabilities

• PMO governance, cadence and structured ways of working
• Work breakdown, planning, intake and task / dependency management
• Timesheet / activity and utilisation tracking (productive-vs-available, submission compliance)
• Comms and change management with measured adoption
• Reporting and dashboarding — presenting outputs to leadership
• Hands-on with work-management and timesheet tooling (e.g. Monday.com, Jira, MS Project / Planner, Smartsheet or Clarity) and dashboarding (Power BI)
• People leadership, cross-cultural stakeholder management, and working knowledge of information-security / data-handling for offshore teams

AI, Automation & Digital Tools (Group standard)

• Practical GenAI skills — day-to-day use of large-language-model assistants (e.g. ChatGPT / Copilot-class tools) to accelerate analysis, drafting and problem-solving.
• Cowork and agent-based / workflow-automation tools.
• Power Automate and low-code / no-code automation.
• Automation skill sets applied to the function.

Behavioral Traits

• Structured and disciplined (PMO-minded)
• Builds structure from ambiguity (mobiliser)
• Excellent communicator
• Transparent and proactive
• Accountable
• A people-first leader who helps the team