Senior Manager - Operations

Aleph India Group; Dadri; Sur place; INR 1 500 000 - 2 100 000; Plein temps

Résumé du poste

Aleph India Group is seeking an experienced Senior Manager - Operations to lead client management, compliance, project execution, and business development initiatives.

The ideal candidate has 6-7 years of experience, strong regulatory knowledge, and exceptional leadership and coordination skills to drive operational excellence. This role requires overseeing cross-functional teams, audits, risk management, and growth initiatives across India.

Qualifications

• 6-7 years of experience in operations management, compliance, and business development.
• Strong regulatory knowledge and leadership abilities.
• Excellent project management, leadership, and coordination skills.
• Proficiency in process optimization, quality control, and risk management.
• Ability to work with cross-functional teams and senior management.

Responsabilités

• Act as the primary client contact and ensure client satisfaction.
• Implement quality control measures to maintain service standards.
• Ensure adherence to Indian regulations and organizational policies.
• Conduct compliance audits and verify technical documentation.
• Coordinate communication among teams, vendors, and stakeholders.
• Oversee daily operations and optimize resource allocation.
• Assist the ops team with technical challenges and solutions.
• Advise leadership on technical risks and opportunities.
• Track project progress and ensure timelines.
• Maintain records of deliverables, reports, and interactions.
• Identify risks and implement mitigation strategies.
• Stay updated on regulatory standards and guide the team.
• Identify new market opportunities and growth areas.
• Study trends and develop business development strategies.
• Drive strategic growth initiatives to expand market presence.

Connaissances

Project management

Leadership

Coordination

Regulatory compliance

Quality control

Risk management

Cross-functional teamwork

Formation

B.Tech / M.Tech

Description du poste

Job Summary

We are seeking an experienced Senior Manager - Operations to lead client management, compliance, project execution, and business development initiatives. The ideal candidate should have 6-7 years of experience in a relevant industry, strong regulatory knowledge, and exceptional leadership and coordination skills.

Responsibilities

• Client Management: Act as the primary contact for key clients, addressing queries and ensuring satisfaction.
• Service Quality: Implement quality control measures to maintain high service standards.
• Regulatory Compliance: Ensure adherence to Indian regulations, organizational policies, and legal requirements.
• Audit Quality Control: Conduct compliance audits, review test reports, and verify technical documentation.
• Communication Coordination: Facilitate collaboration among teams, vendors, and stakeholders for smooth execution.
• Operational Oversight: Oversee daily activities, optimize resource allocation, and improve workflow efficiency.
• Technical Support: Assist the operations team with technical challenges and provide viable solutions.
• Management Advisory: Advise leadership on technical aspects, highlighting risks and opportunities.
• Project Monitoring: Track project progress, ensuring alignment with planned objectives and timelines.
• Project Documentation: Maintain records of project deliverables, compliance reports, and client interactions.
• Risk Management: Identify potential project risks and implement mitigation strategies.
• Regulatory Updates: Stay informed on changing technical standards and guide the team accordingly.
• Business Expansion: Identify new market opportunities and areas for service growth.
• Market Analysis: Study emerging trends and develop strategies for business development.
• Strategic Growth Initiatives: Implement expansion plans to enhance the company's market presence.

Qualifications

• Education: B.Tech / M.Tech 6-7 years of experience in operations management, compliance, and business development in a relevant industry.
• Strong technical knowledge and regulatory compliance expertise.
• Excellent project management, leadership, and coordination skills.
• Proficiency in process optimization, quality control, and risk management.
• Ability to work with cross-functional teams and senior management.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.