Senior Manager - Observability

Micron Technology, Inc; Hyderabad; On-site; INR 2,000,000 - 3,000,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Paid family leave

Robust paid time-off program

Job summary

Micron Technology, Inc in Hyderabad is looking for a seasoned Senior Manager – Observability to lead the strategy and transformation of observability and AIOps capabilities. You will oversee multiple teams, driving innovation and operational excellence.

This role demands extensive IT experience, strong leadership, and proficiency in observability tools like Splunk and OpsRamp.

Benefits include medical, dental plans, and a robust paid time-off program.

Qualifications

• 15+ years of experience in IT infrastructure, operations, or observability.
• 5+ years of leadership experience including managing managers.
• Proficiency in Python and PowerShell.

Responsibilities

• Define and own enterprise observability roadmap aligned with IT and business goals.
• Drive predictive operations using AIOps platforms.
• Oversee platforms like Splunk and OpsRamp.

Skills

IT infrastructure experience

Leadership skills

Experience with AIOps tools

Collaboration skills

Tools

Splunk

OpsRamp

AppDynamics

NetBrain

ThousandEyes

BigPanda

ServiceNow AIOps

Job description

Req. ID: JR102271 | Senior Manager – Observability

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

We are seeking a seasoned Senior Manager – Observability to lead the strategy, transformation, and enterprise adoption of observability and AIOps capabilities. This role will oversee multiple teams and platforms, driving innovation, operational excellence, and measurable business impact.

Key Responsibilities

• Observability Strategy & Transformation: Define and own enterprise observability roadmap aligned with IT and business goals
• AIOps Leadership: Drive predictive operations using AIOps platforms such as BigPanda and ServiceNow
• Platform Ownership: Oversee platforms like Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes
• SRE Enablement: Drive adoption of SLIs, SLOs, error budgets, and reliability engineering practices
• Automation: Scale automation using Python, PowerShell, and orchestration tools
• Incident Excellence: Improve MTTR, MTTD through strong incident and problem management practices
• People Leadership: Build and scale high-performing teams including managers and leads
• Stakeholder Engagement: Partner with senior leaders and provide executive reporting

Required Skills & Qualifications

• 15+ years of experience in IT infrastructure, operations, or observability
• 5+ years of leadership experience including managing managers
• Experience with Splunk, OpsRamp, AppDynamics, NetBrain, ThousandEyes
• Experience with AIOps tools such as BigPanda, ServiceNow AIOps
• Strong understanding of SRE principles
• Proficiency in Python and PowerShell
• Strong ITIL knowledge
• Excellent collaborator and communication skills

Job Profile and Relocation

Job Profile(s): IT Manager 2

Relocation level: TBD

Benefits

We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.