Sr. Observability Engineer

1840 Micron Tech. OP India LLP; Hyderabad; On-site; INR 700,000 - 1,200,000; Full time

Job summary

1840 Micron Tech. OP India LLP is seeking an IT Observability Engineer in Hyderabad to support and maintain various monitoring tools. The role involves ensuring reliable operations of IT infrastructures, addressing performance bottlenecks, and collaborating with cross-functional teams.

The ideal candidate should have experience with monitoring tools and strong problem-solving skills.

Qualifications

• Experience with cloud platforms (AWS, Azure, GCP) is important.
• Familiarity with ITIL or incident management workflows is beneficial.
• Exposure to defining SLIs, SLOs is preferred.

Responsibilities

• Support the installation, maintenance, and administration of monitoring tools.
• Gather and report alarms on infrastructure software and hardware.
• Provide day‑to‑day operations and customer support.

Skills

Experience with monitoring and observability tools

Experience with infrastructure and application monitoring

Knowledge of distributed systems

Basic scripting knowledge with TypeScript, React, Ansible, Python

Excellent troubleshooting and problem-solving skills

Tools

Splunk

OpsRamp

AppDynamics

NetBrain

NetScout

Job description

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As an IT Observability Engineer working on various monitoring tools at Micron Technology, you will support the installation, maintenance, and administration of Micron’s monitoring & observability tools under your responsibility. You will gather and report alarms on infrastructure software and hardware to ensure reliable operations of information technology. Specialization is required in user support, system performance management tools, security, knowledge module development, and tuning of systems monitoring to ensure higher system performance. You will work with Micron’s Business Units to ensure solutions meet or exceed business requirements, administer and support monitoring and observability services, maintain and support tools for global application and infrastructure monitoring, monitor systems and proactively address performance bottlenecks, collaborate with cross‑functional teams on infrastructure needs, document system configurations and operational procedures, support incident resolution and troubleshooting, and document changes and standard operating procedures.

Responsibilities and Tasks

• Work with customers to gather requirements, propose, engineer, and provision solutions.
• Install, configure, support, and maintain monitoring solutions.
• Manage system monitoring setup and standardization of features and usage.
• Maintain systems by keeping them tuned and compliant with company standards for optimum performance and capacity utilization.
• Maintain standards of operations, such as backups, naming standards, and configurations.
• Coordinate planned downtime and software installs of your assigned services.
• Communicate system status and coordinate maintenance activities.
• Support day‑to‑day operations and provide customer support.
• Provide 24×7 on‑call technical support and expertise for customer issues and service provider escalation.
• Monitor the environment for potential system issues and resolve appropriately.
• Adhere to the change management process for any planned maintenance, or when potential issues are identified.
• Provide training for new team members.
• Adhere to Micron’s established processes and policies.
• Continually work to improve operations.
• Adhere to established service and operational level agreements.
• Propose and implement system enhancements that will improve the performance and reliability of the system.
• Identify service improvement opportunities.
• Communicate and collaborate with peer groups (enterprise architects, security team, network team, etc.).

Must‑Have Skills

• Experience with monitoring and observability tools (Splunk, OpsRamp, AppDynamics, NetBrain, NetScout & Cisco Catalyst center).
• Experience with infrastructure and application monitoring, Windows, Linux and cloud.
• Knowledge of distributed systems, microservices, and cloud platforms (AWS, Azure, GCP).
• Basic scripting knowledge with TypeScript, React, Ansible, and Python scripting.
• Experience building dashboards for real‑time visibility of system health and performance.
• Familiarity with ITIL or incident management workflows.
• Excellent troubleshooting and problem‑solving skills.
• Exposure to defining SLIs, SLOs, and error budgets aligned with SRE principles with engineering teams to support reliability engineering.

Good‑to‑Have Skills

• Exposure to cloud environments (AWS, Azure).
• Interest in automation tools and infrastructure‑as‑code.
• Exposure to AI/ML–based anomaly detection and AIOps platforms.

About Micron Technology, Inc.

Micron Technology, Inc. is an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high‑performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact [e-mail].