Senior Manager / Manager - Product

airpay payment services; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

airpay payment services is seeking a Senior Manager / Manager of Products based in Mumbai, India. This role involves defining the vision and roadmap for fraud, risk, and compliance management products, while collaborating cross-functionally to improve customer satisfaction and drive growth.

The ideal candidate will have over 5 years of product management experience in the FinTech sector, with expertise in fraud prevention and risk management. You will provide strategic leadership and ensure product offerings remain competitive and innovative.

Qualifications

• 5+ years of product management or general management experience in FinTech or financial services.
• Proven track record of launching and scaling digital products.
• Strong interpersonal and communication skills.

Responsibilities

• Develop and execute the strategic product strategy and roadmap.
• Conduct market research and customer needs assessments.
• Collaborate with engineering teams to deploy new product capabilities.

Skills

Product management

Fraud prevention

Risk management

AML compliance

Strategic thinking

Communication skills

Education

Bachelor’s degree in business, Finance, Computer Science, or a related field

MBA or advanced degree preferred

Job description

As the Senior Manager / Manager of Products, you will be responsible for defining the long-term vision and roadmap for our suite of fraud, risk, and compliance management products. You will work cross-functionally with engineering, operations, sales, and other stakeholders to deliver new product capabilities and enhancements. Your focus will be on driving growth, improving customer satisfaction, and maintaining our competitive edge in Fraud & Risk compliance.

Key Responsibilities:

• Develop and execute the strategic product strategy and roadmap to align with the company's overall growth objectives.
• Conduct in-depth market research, competitive analysis, and customer needs assessments to identify opportunities for product innovation and differentiation.
• Translate business requirements, regulatory changes, and customer feedback into detailed product specifications and feature prioritization.
• Collaborate with engineering, data science, and operations teams to design, build, test, and deploy new product capabilities.
• Establish and monitor key performance metrics to measure the success and impact of our products, including fraud detection rates, risk mitigation, and compliance effectiveness.
• Provide strategic leadership and guidance to product managers and other cross‑functional teams.
• Represent the product portfolio to internal and external stakeholders, including sales, marketing, and executive leadership.
• Stay abreast of emerging fraud trends, regulatory updates, and technological advancements in the financial crime and compliance space.
• Develop and maintain comprehensive product documentation, including user guides, technical specifications, and release notes.

Required Qualifications:

• Bachelor’s degree in business, Finance, Computer Science, or a related field; MBA or advanced degree preferred.

Skills and Experience:

• 5+ years of product management or general management experience in the FinTech or financial services industry, with a focus on fraud prevention, risk management, and AML compliance.
• Proven track record of launching and scaling successful digital products and services, from ideation to market leadership.
• Thorough understanding of the fraud, risk, and compliance ecosystem, including key regulations, industry standards, and customer pain points.
• Excellent strategic thinking and problem‑solving skills, with the ability to translate complex business requirements into practical, user‑centric solutions.
• Strong interpersonal and communication skills, with the ability to effectively collaborate with cross‑functional teams and stakeholders.
• Experience in leading and mentoring product management teams.