Senior Manager-Global Quality PMO & Transformation

GlaxoSmithKline; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

GlaxoSmithKline is seeking an experienced Quality Transformation & Project Management professional to join our Global Quality team. Based at our Global Capability Centre in Bengaluru, you will lead strategic quality initiatives, transformation programmes, and enterprise projects that support Quality Ambition 2030 and the Global Supply Chain Quality Plan.

You will collaborate with global stakeholders, quality leadership, and cross-functional partners to drive governance, accelerate digital and

Qualifications

• Bachelor’s degree in Science, Engineering, Pharmacy, Data Science, Project Management or related discipline.
• Master’s degree, MBA, or equivalent qualification in Business Administration, Programme Management, Data Analytics, or related field.
• 10 to 15 years of experience in Quality, Programme Management, Transformation, Change Management, or related roles within regulated global organizations.
• Proven experience leading complex cross-functional projects and strategic transformation programmes.
• Strong understanding of QMS, GMP/cGMP requirements, and quality governance.

Responsibilities

• Lead and deliver strategic quality projects and transformation initiatives with global quality objectives.
• Develop and manage project plans, timelines, budgets, risks, and dependencies.
• Coordinate governance forums, leadership meetings, and quality councils with clear reporting.

Skills

Quality Transformation

Programme Management

Change Management

Data Analytics

Digital Transformation

Education

Bachelor's degree in Science, Engineering, Pharmacy, Data Science, Project Management

Master's degree or MBA in related field

Tools

QMS software

Job description

About the Role

We are seeking an experienced Quality Transformation & Project Management professional to join our Global Quality team. In this role, you will lead and coordinate strategic quality initiatives, transformation programmes, and enterprise projects that support Quality Ambition 2030 and the delivery of the Global Supply Chain (GSC) Quality Plan. Working from our Global Capability Centre (GCC), you will collaborate with global stakeholders, quality leadership teams, and cross-functional partners to drive business-critical programmes, enhance governance, and accelerate digital and operational transformation across the quality organization.

Key Responsibilities

• Programme & Project Leadership Lead and deliver strategic quality projects and transformation initiatives aligned with global quality objectives and business priorities. Develop and manage project plans, timelines, milestones, resources, budgets, risks, and dependencies to ensure successful programme delivery. Drive execution using established project management methodologies, PMO practices, and transformation frameworks.
• Governance & Performance Management Support the development, monitoring, and reporting of quality KPIs and performance metrics. Coordinate governance forums, Quality Leadership Team meetings, and Quality Councils, ensuring appropriate preparation, documentation, action tracking, and follow-up. Provide clear programme reporting and status updates to senior stakeholders and leadership teams.
• Quality Transformation & Continuous Improvement Contribute to the delivery of Quality Ambition 2030 initiatives and strategic quality improvement programmes. Partner with Quality Systems, Engineering, Technology, and business teams to drive Smart Manufacturing Quality and digital transformation initiatives. Identify opportunities to improve processes, governance, and operational effectiveness through data-driven insights and continuous improvement practices.
• Stakeholder & Change Management Build strong relationships across global functions, business units, and leadership teams. Drive stakeholder engagement, alignment, and adoption of transformation initiatives. Support organisational change, business readiness, knowledge transfer, and successful transition to steady-state operations.
• Risk & Compliance Management Identify programme risks, conduct readiness assessments, and implement mitigation strategies. Ensure adherence to quality standards, governance requirements, cGMP regulations, and company policies. Support financial planning and governance requirements associated with project and programme delivery.

Required Qualification & Skills

• Bachelor's degree in Science, Engineering, Pharmacy, Data Science, Project Management, or a related discipline.
• Master's degree, MBA, or equivalent qualification in Business Administration, Programme Management, Data Analytics, Continuous Improvement, or a related field.
• 10 to 15 years of experience in Quality, Programme Management, Transformation, Change Management, or related roles within highly regulated global organizations.
• Proven experience leading complex cross-functional projects and strategic transformation programmes.
• Strong understanding of Quality Management Systems (QMS), GMP/cGMP requirements, and quality governance frameworks.
• Experience in pharmaceutical, healthcare, life sciences, manufacturing, or similarly regulated industries.
• Exposure to digital transformation, automation, data analytics, or technology-enabled business initiatives.

Preferred Skills

• Project and programme management expertise.
• Strong stakeholder management and influencing capabilities.
• Change management and business transformation experience.
• Risk management and governance expertise.
• Excellent communication, presentation, and problem-solving skills.
• Ability to work effectively within matrixed, global organizations.
• Knowledge of Agile methodologies, continuous improvement frameworks, and operational excellence practices.
• Passion for digital innovation, automation, AI-enabled transformation, and data-driven decision making.

Skills

• Data Integrity
• Detail-Oriented
• Digital Fluency
• GxP Regulations
• Influencing Without Authority
• Lean Management
• Pharmaceutical Regulatory Compliance
• Problem Solving
• Quality Assurance (QA)
• Risk Awareness
• Technical Writing

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.