Senior Manager - Finance Operation (OTC/P2P) with WPP SSC!

WPP; Mumbai; Hybrid; INR 3,500,000 - 5,500,000; Full time

Job summary

WPP in Mumbai seeks a senior Finance Operations leader (CA) to oversee Procure to Pay, Billing and related finance functions within the WPP SSC India. You will supervise a 100+ member team, drive process excellence, and ensure timely, accurate financial operations across AP and AR in a fast-paced media environment.

The role requires extensive India operations experience, strong negotiation skills, and a proven track record of establishing robust controls in a regulated environment.

Qualifications

• CA qualification is required and must be registered.
• Strong leadership and people-management capabilities.
• Experience driving finance operations (AP & AR) with process improvements.

Responsibilities

• Lead Procure to Pay and Billing functions, vendor master management, invoice processing, order management, contract generation, billing, and inventory processes.
• Manage a team of 100+ FTEs, drive development, monitor SLAs, and ensure service delivery excellence.
• Identify and implement automation to optimize processes and reduce turnaround time; mitigate risks in transitions.

Skills

Leadership & team management

Stakeholder management

Process improvement

Negotiation & reconciliation

Automation implementation

Cross-functional collaboration

Education

Chartered Accountant (CA)

Job description

Role & responsibilities

• Lead Procure to Pay and Billing functions, oversaw vendor master management, invoice processing, order management, contract generation, billing, and inventory processes from the WPP SSC India. Supervised P & L management, billing operations, and proactively sought opportunities for business expansion.
• Lead a team of 100+ FTEs. Managed team operations, fostered employee development, engaged stakeholders, and ensured service delivery excellence. Nurtured a culture of excellence and accountability within the team, provided mentorship, coaching, and professional development opportunities to enhance skill sets and drive career progression. Streamlined business processes and documentation, including the establishment and monitoring of KPIs and metrics. Continuously monitored SLAs, conducted team presentations, and spearheaded process quality enhancement initiatives.
• Identify and implement automation solutions to optimize processes, reduce turnaround time, and enhance efficiency. Solicited feedback from internal and external stakeholders, drove process refinements based on insights gathered. Mitigated technical, financial, and scheduling risks associated with the transition process.
• Collaborate with SOX, statutory, and internal auditors to ensure compliance and address audit requirements. Proactively stayed abreast of regulatory changes and industry best practices, implemented robust compliance frameworks, and conducted regular audits to mitigate risks and uphold ethical standards. Effectively managed change initiatives, communicated vision and objectives, addressed resistance, and empowered employees to embrace change and adapt to evolving business requirements.

Skills/Experience

• Job Location - Vikhroli, Mumbai
• Qualified Chartered Accountant is MUST
• Minimum 10years of experience in Finance Operations AP & AR
• Extensive India Operations experience is must
• Preferable experience in SSC/Media/Captive Industry
• Strong communication skills for negotiation & reconciliation
• Adept in managing & leading teams for running successful process operations and experience of developing procedures & service standards for business excellence.