Senior Manager - AI/ML Engineering

Chubb; Bengaluru; On-site; INR 4,500,000 - 7,000,000; Full time

Benefits offered by this job

Great Place to Work

Hybrid work options

Health coverage

Job summary

Chubb India seeks an experienced Senior Principal AI/ML Engineer to lead AI/ML initiatives, focusing on developing, deploying, and optimizing LLM-enabled digital solutions for P&C insurance. You will work with a global team of AI practitioners, software engineers, and architects to deliver state-of-the-art AI capabilities.

The role emphasizes building scalable data pipelines, advanced NLP techniques, and production-grade Python code, with opportunities to shape the future through innovation and

Qualifications

• 8+ years of experience in AI/ML.
• Experience in LLM Engineering – pretraining, post-training / alignment.
• Deep expertise in writing and reviewing production code in Python.
• Understanding the development lifecycle for LLMs— creating data sets for pre-training, instruction tuning, and alignment; deployment is a major plus.
• Strong interpersonal and communication skills; able to collaborate with business architects.
• Strong knowledge of LLM frameworks and libraries (transformers, trl, deepspeed, PyTorch).
• Experience with distributed, high-throughput, low-latency architectures.
• Experience building software on top of container tech (Kubernetes, Docker).

Responsibilities

• Design, build, and serve LLMs to solve business challenges using Azure CPU/GPU environments.
• Research and implement state-of-the-art LLM techniques including pre-training, fine-tuning, alignment, and deployment; focus on prompt engineering.
• Develop data sets and tooling to scale data collection for LLMs.
• Write high-quality production code meeting standards and guidelines.
• Build reusable pipelines and tools to streamline LLM workflows.
• Manage stakeholder expectations and communicate progress; adapt to changing priorities.

Skills

LLM Engineering

Python

NLP

Transformers

PyTorch

Kubernetes

Docker

Azure

Tools

transformers

trl

deepspeed

PyTorch

Job description

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 43,000 people worldwide. Additional information can be found at: www.chubb.com .

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 43,000 people worldwide. Additional information can be found at: www.chubb.com .

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow.

With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details

• Job Title: Senior Principal AI/ML Engineer
• Function/Department: Risk Management and Analytics
• Location: Bangalore, India
• Employment Type: Full Time
• Role Overview – As an AI/ML Engineer, you’ll be working with a global team of AI and machine learning practitioners, software engineers, and business and solution architects to implement state of the art - AI enabled digital solutions to transform the P&C insurance globally. This position offers the opportunity to develop, deploy, and optimize Large Language Models (LLMs)

Major Responsibilities

• Work closely with team of AI engineers to design, build, and serve LLMs to solve complex business challenges using Azure (CPU & GPU environments)
• Researching & implementing state of the art LLM techniques including pre-training, fine-tuning, preference alignment, and deployment while also focusing on prompt engineering and generative AI more broadly
• Heavily focusing on developing novel data sets that enable LLMs to perform new tasks as well as tooling/platforming to collect these samples at scale. You will need strong python data fundamentals coupled with a software mindset for making data processing and collection pipelines repeatable, scalable, and high quality.
• Ensure high quality code that meets business objectives, quality standards and development guidelines.
• Building reusable pipelines, processes, and tools to streamline LLM and generative AI workflows
• Manage project stakeholder expectations and issue communications on progress.
• React to shifting priorities without compromising deadlines and momentum.

Qualifications

• Must have:
  • 8 + years’ experience in AI/ML.
  • Experience in LLM Engineering – pretraining, post-training /alignment
  • Deep expertise in writing and reviewing production code in Python.
  • Understanding the development lifecycle for LLMs— developing data sets for pre-training, instruction tuning, and preference alignment alongside the modelling techniques for each stage and LLM deployment is as MAJOR plus.
  • Multi-disciplinary approach to problem solving, including excellent interpersonal and communication skills (written and verbal). This includes crisply talking about technical solutions while being able to collaborate with business architects effectively.
  • Strong knowledge of LLM frameworks and libraries (such as transformers, trl, deepspeed, PyTorch), and exposure to various ML techniques and their practical implementation in production at large scale.
  • Experience on distributed, high throughput and low latency architectures
  • Strong fundamentals in NLP techniques for text representation, semantic extraction techniques, data structures and modeling.
  • Experience building software on top of major container technology (Kubernetes, Docker etc.)
• Nice to have:
  • Experience defining system architectures and exploring technical feasibility tradeoffs is a huge plus
  • Familiarity with end-to-end application development using full stack is a plus.
  • Experience in P&C insurance is a plus.

Why Chubb?

• Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
• A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024 and 2024-2025
• Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
• Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter
• Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment

Employee Benefits

Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:

• Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances.
• Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.
• Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Hybrid Work Environment, Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.