Senior Manager

MetLife, Inc.; Dadri; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

MetLife, Inc. seeks a Senior Test Manager for Disability UAT to lead testing strategy, planning, and execution across Agile squads. You will mentor a team of UAT professionals and drive modern testing practices including AI-enabled testing and automation.

You will partner with Product Owners, stakeholders, and Release Management to ensure high-quality, compliant releases that align with business outcomes and customer value.

Qualifications

• Minimum 10-12+ years of relevant experience in testing and governance.
• Strong experience leading UAT/Test Management in Agile environments.
• Experience driving AI-enabled testing and test automation initiatives.

Responsibilities

• Lead Disability UAT planning, execution, governance, and release readiness across Agile teams.
• Write and edit automated test code and manual tests where automation is not supported.
• Participate in Software Architectural Design at ART level.
• Improve automation framework, tools and dashboards.
• Plan and document complex test strategies and acceptance criteria.
• Lead complex test executions, reviews, and diagnostics of failures.
• Mentor UAT analysts and testing leads to build a high-performing team.
• Drive AI adoption in testing to improve productivity and quality.

Skills

Java

Python

Automated testing

UAT Management

Leadership

Mentoring

AI in testing

Stakeholder management

Education

B.Tech or higher

Tools

Docker

Selenium Grid

Playwright

TOSCA

GitHub Actions

Lettuce

Cucumber

Job description

The Senior Test Manager, Disability UAT is responsible for leading the User Acceptance Testing (UAT) function for Disability products and platforms, ensuring high-quality, business-aligned solutions are delivered across Agile teams. This role partners closely with Product Owners, Business Stakeholders, Delivery Teams, and Release Management to define and execute comprehensive UAT strategies that support successful product releases and business outcomes.

The individual will lead, mentor, and develop a team of UAT professionals, fostering a culture of quality, collaboration, continuous learning, and innovation. The role is expected to drive modern testing practices by identifying and implementing opportunities for AI-enabled testing, test automation, and process optimization to improve efficiency, coverage, and speed to market. The Senior Test Manager will champion quality engineering best practices, leverage data-driven insights, and influence strategic testing initiatives that enhance customer experience and operational excellence.

Job Responsibilities

• Lead Disability UAT planning, execution, governance, and release readiness across Agile delivery teams.
• Write and edit, automated test code, that allows for repeatable, reliable testing solutions to test the wide functionality of products and software. Writes manual test where automation is not supported.
• Participates in Software Architectural Design at the ART level.
• Generate and implement improvements for automated testing framework, tools and dashboards
• Leads the planning and documenting complex test strategies and acceptance criteria based on customer needs
• Leads and monitors complex test execution (new builds and regression), test suite grooming, analyzing the reports, troubleshooting & investigating the failures. Performs peer reviews of automation codebase.
• Investigate, diagnose and repair complex problems, test bugs, and create and manage bug reports.
• Understanding the business processes at the ART level to lead the innovation and improvement of the testing process to gain efficiencies.
• Mentor and develop UAT analysts and testing leads to building a high-performing quality organization.
• Drive adoption of AI in testing, automation, and innovative testing solutions to improve productivity and quality outcomes.
• Establish metrics, reporting, and continuous improvement practices to measure testing effectiveness.

Education

• Graduates or Postgraduates preferable B.TECH

Experience

• Minimum 10-12+ years of relevant experience of multiple application implementations and project governance

Technical Skills

• Applicable Language Development (Java/ Python)
• Writing & executing automated tests Code testing, evaluation and peer review
• Integration and Testing tools (e.g. Docker, Selenium Grid, Playwright, TOSCA, Github Actions, Lettuce, Cucumber)
• Strong experience leading UAT/Test Management teams in Agile environments.
• Database Development tools
• Technical Troubleshooting
• Expertise in Disability insurance or benefits administration platforms preferred.
• Strong stakeholder management, leadership, and mentoring capabilities.
• Excellent analytical, communication, and problem-solving skills.
• Proficiency in MS Word, Excel, PowerPoint, MS Project, and SharePoint for project documentation, reporting, and collaboration.
• Ability to work independently, take ownership, adapt to change, and drive continuous improvement across migration delivery processes.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of its New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible .Join us!