Senior Lead Site Reliability Engineer

FIS Global Business Solutions India Private Ltd; Pune District; On-site; INR 900,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

International work environment

Career development opportunities

Job summary

FIS Global Business Solutions India Private Ltd is seeking a Senior Lead Site Reliability Engineer in Pune, India. You will define and operate highly available, low-latency payment platforms, driving automation, reliability, and security across distributed systems.

You will collaborate with engineering, platform, and infrastructure teams to implement reliable solutions, automate processes, and resolve complex production issues while taking ownership of major reliability initiatives.

Qualifications

• 10 to 15 years of IT experience with distributed systems in production.
• Strong CI/CD experience and release engineering best practices.
• Expertise in observability tools and reliability engineering.
• Cloud platforms exposure (AWS/Azure/GCP) and IaC patterns.
• Linux (RHEL), Windows, and enterprise tech stacks experience.
• Automation and scripting with Python/Bash; other languages a plus.
• Ownership of reliability strategy across teams.
• Experience modernizing legacy financial systems to cloud-native or hybrid.

Responsibilities

• Design, build, and operate reliable, scalable platforms with SRE practices.
• Develop and evolve observability platforms and SLOs/SLIs.
• Improve CI/CD pipelines, deployment automation, and release strategies.
• Automate processes to reduce toil and ensure safe production changes.
• Troubleshoot complex production issues and perform root-cause analysis.
• Collaborate with multiple teams to enhance reliability and performance.

Skills

Distributed systems

CI/CD engineering

Observability

Cloud platforms (AWS/Azure/GCP)

Linux (RHEL)

Automation/Scripting (Python/Bash)

Reliability engineering

Ownership of reliability strategy

Tools

Azure DevOps

GitHub Actions

Jenkins

Harness

Prometheus

Grafana

Datadog

Splunk

ELK

Job description

Senior Lead Site Reliability Engineer Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About The Role

We are hiring a Senior Lead Site Reliability Engineer to define, build, and operate always‑on, low‑latency, and highly secure payment platforms that power large-scale financial transactions. This is a senior hands‑on engineering role focused on designing, automating, and supporting highly available, mission‑critical platforms. You will work at the intersection of distributed systems, cloud platforms, observability, and reliability engineering, helping to improve platform stability, performance, scalability, and operational efficiency. You will collaborate with engineering, development, and infrastructure teams to implement reliable solutions, automate operational processes, and resolve complex production issues while remaining deeply involved in the day‑to‑day technical work. The ideal candidate is a seasoned engineer with strong problem‑solving skills, a passion for automation, and the ability to independently drive complex technical initiatives from design through production.

What you be doing

• Design and implement reliability architecture and engineering standards across services, platforms, and infrastructure, ensuring solutions are scalable, resilient, and operationally efficient.
• Design, build, and evolve enterprise‑grade observability platforms (metrics, logs, traces, SLOs/SLIs) that provide actionable insights into system health, customer experience, and business impact.
• Implement and continuously improve SRE practices including error budgets, capacity modeling, resilience testing, graceful degradation, and operational readiness.
• Architect, build, and enhance automation and self‑service platforms that eliminate toil, reduce operational risk, and enable safe, frequent production releases.
• Design, implement, and optimize CI/CD and release engineering solutions, including secure pipelines, deployment automation, quality gates, and rollback strategies.
• Troubleshoot and resolve complex production issues, performing deep root‑cause analysis and implementing long‑term reliability improvements.
• Collaborate with engineering, platform, and infrastructure teams to improve system reliability, scalability, performance, and operational excellence.

What You Bring

• 10 to 15 Years of IT Experience.
• Deep software engineering expertise with a proven track record of designing, building, and operating large‑scale, distributed, API‑driven systems in production.
• Strong CI/CD experience with tools such as Azure DevOps, GitHub Actions, Jenkins, Harness, or equivalent, including pipeline design, deployment automation, and release engineering best practices.
• Expertise in observability, alerting, and reliability engineering, using tools such as Prometheus, Grafana, Datadog, Splunk, ELK, or equivalent ecosystems.
• Strong command of cloud platforms and open systems (AWS, Azure, or GCP), including infrastructure‑as‑code, platform automation, and cloud‑native design patterns.
• Hands‑on experience across Linux (RHEL), Windows, databases (e.g. SQL Server, Oracle RDBMS), and complex enterprise technology stacks with strong troubleshooting and debugging skills.
• Strong experience designing and operating high‑availability, mission‑critical platforms with a focus on reliability, performance, scalability, and automation.
• Added bonus if you have: Strong automation and scripting skills using Python, Bash, Ansible, PowerShell, or similar tools, with additional experience in C#/.NET considered a strong plus.
• Prior ownership of reliability strategy or platform initiatives spanning multiple teams or business units.
• Experience modernizing legacy financial systems into cloud‑native or hybrid architectures with a focus on resilience and compliance.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

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Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.