Senior IT Analyst - Global Transportation

Kraft Heinz India Pvt Ltd; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Kraft Heinz India Pvt Ltd in Bengaluru seeks a Senior Analyst, IT - Global Transportation to own SAP ECC/S4 HANA core in Transportation, including deployment optimization and carrier integration. You will collaborate with ABAP teams and external contractors to deliver end-to-end solutions within SAP SD, OTM, and GTM interfaces.

The role requires strong technical leadership, hands-on configuration of OTM and SAP modules, and coordinating with stakeholders to keep programs on track and aligned

Qualifications

• Bachelor’s degree in computer science or a related field is a prerequisite.
• Over 4 years of experience in large-scale integration and transformation in Transportation space; strong blend of business and technical skills.
• OTM certification or equivalent training is preferred.
• Proficiency with ServiceNow is desirable.
• Hands-on configuration experience in OTM and SAP ECC/S4 HANA integration with SAP.
• Experience with interfaces, IDocs, and middleware connectivity between OTM and SAP.
• Familiarity with GTM is a plus.
• Experience with Transportation Management Systems (TMS) is desired.
• Willingness to travel as required by projects.

Responsibilities

• Engage with stakeholders to capture requirements and translate into system design.
• Provide leadership for external contractors on systems projects and integrations.
• Communicate project status to senior leadership.
• Lead project teams to shape system enhancement solutions.
• Provide expertise in SAP SD order processing, pricing, billing, and delivery.
• Oversight of SAP SD configuration and optimization for performance.
• Collaborate with ABAP developers for cross-functional integrations.
• Conduct system testing and defect resolution for smooth implementations.
• Serve as primary contact for project issues and resolutions.
• Coordinate on-site hyper-care to ensure a smooth transition to steady-state.

Skills

OTM configuration

SAP ECC/S4 HANA

SAP SD module

ServiceNow

Middleware integration

IDoc interfaces

GTM integration

TMS knowledge

ABAP coordination

Education

Bachelor’s degree in computer science or related field

Tools

OTM (Oracle Transportation Management)

SAP ECC/S4 HANA

SAP SD module

ServiceNow

Middleware/IDocs

Job description

Sr. Analyst - IT, Transportation Job Description

Job Title: Senior Analyst, IT - Global Transportation

Location: Bangalore

Our Company

The Kraft Heinz Company is revolutionizing the food industry - we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands, and highest product quality in every category in which we compete. As a global food and beverage powerhouse, Kraft Heinz represents over $29 billion in revenue and is the 3rd largest food and beverage company in North America and 5th largest in the world. We strive to, “Make Life Delicious”!

Role Overview

This role will be in the Global IT Transportation team responsible for IT activities related to Transportation processes in the areas of deployment Optimization, Transportation Planning, Carrier Integration and Execution. Your primary responsibility is the delivery of the Core solution in SAP ECC/S4 HANA and its integration with applications in Transportation space. You own configuration of the global core solution in ECC/S4 HANA and associated tools for Order Management, Deployment Optimization, Direct Procurement, and Intercompany transfers in relation to Transportation system.

Position Responsibilities

• Engage with internal and external stakeholders to capture business requirements, translating them into effective systems design and implementation
• Provide direct leadership for external contractors overseeing systems project management, implementation, and integration
• Communicate comprehensively on all aspects related to systems and projects to senior leadership
• Lead joint project teams in shaping solutions for systems enhancement
• Provide expertise in sales order processing, pricing, billing, and delivery within the SAP SD module
• Provide technical oversight for configuring and customizing SAP SD modules to align with business-specific processes and optimize system performance
• Collaborate with cross-functional teams, including ABAP developers, to address technical requirements and integrations, ensuring data consistency across the transportation systems landscape
• Handle system testing, identifying, and resolving defects to ensure smooth project implementations
• Act as the primary point of contact for project issue identification and resolution
• Take the lead in on-site project hyper care coordination and issue resolution to ensure a smooth transition to steady-state business operations
• Document and maintain the project plan using the appropriate tool (Project NOW)
• Communicate effectively with all stakeholders throughout the project lifecycle

Qualifications – Hard skills

• Bachelor’s degree in computer science or a related field is a prerequisite.
• Possess over 4 years of experience, demonstrating expertise in: Implementing large-scale integration and transformation programs in Transportation space, adept at blending business and technical capabilities to bridge end-to-end processes, operating models, and technical architecture. Project scoping, management, requirements analysis/definition/mapping, solution, and process design, as well as test planning/scenario creation for large-scale programs, including budgeting and forecasting. Working within the Consumer Products industry is desired.
• OTM certification or equivalent formal training is preferred.
• Proficiency with ServiceNow desired.
• Hands-on configuration experience in OTM (Oracle Transportation Management) is required - including setup and administration of shipment planning, carrier rate management, bulk planning parameters, order management, and system integration with SAP ECC/S4 HANA.
• End-user proficiency alone is not sufficient; the candidate must have direct experience configuring and administering OTM at a technical level.
• Experience integrating OTM (Oracle Transportation Management) with SAP ECC/S4 HANA is preferred, including knowledge of relevant interfaces, IDocs, and middleware connectivity between OTM and SAP.
• Familiarity with GTM (Oracle Global Trade Management) is a plus - experience with trade compliance configuration, import/export documentation, and integration with OTM or SAP is desirable.
• Experience working with systems landscapes that include Transportation Management Systems (TMS) is desired.
• Proficient in conducting hands-on investigations into end-to-end IDoc processing, collaborating seamlessly with middleware teams.
• Ability to travel as required by projects.

Qualifications – Soft skills

• Empathy – listening to the customer. You’re known for your empathy. You listen more and talk less, and truly understand your customer. With that mindset you optimize the customer experience.
• Project management skills – Time management has no secrets for you. You’re organized, structured, and always have an overview of all the deliverables. You know how to bring multiple large-scale projects to a successful ending within the given timeframe.
• Communication Skills – At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. It’s important you have excellent communication skills, written and verbal.
• Ability to Simplify – We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.
• Proactive – You are a self-starter, driven by purpose and driving initiatives and actions through to their conclusion. You are not afraid to challenge to get the right result.
• Analytical – We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.

What we offer you

• An ambitious employer - we only want to the best for you.
• A fast career track like only few other companies can match.
• A competitive salary and excellent bonus structure (above market).
• Permanent contract - for we believe in doing big bets on people.
• Always room for new ideas - if you have an excellent idea, please let us know and we can set it in action!

Location(s)

• Bengaluru - Brookfield GCC

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Experience Level

Senior Level