Senior IT Analyst Applications (Salesforce DevOps Lead/Engineer)

Caterpillar Brazil; Chennai District; On-site; INR 2,500,000 - 4,200,000; Full time

Benefits offered by this job

Relocation assistance

Health insurance

Bonus plan

Job summary

Caterpillar Inc. is seeking an experienced Salesforce DevOps lead to own GitHub repositories, enforce branching, and drive CI/CD pipelines with Azure DevOps.

You will manage sandbox environments, metadata deployments, and security models across dev/test/uat/prod, coordinating with architects, QA, and business teams. The role requires deep Salesforce admin expertise, strong Git management skills, and proven release planning, with a focus on continuous improvement in deployment reliability and

Qualifications

• Bachelor’s degree in computer science or related STEM field.
• 9+ years hands-on Salesforce administration and environment management experience (security model, metadata/configuration, sandbox strategy/refreshes, deployment processes)
• 9+ years leading Salesforce DevOps and release management (release planning, deployments, post-release support, and continuous improvement).
• 8+ years managing Salesforce metadata/code in Git (branching, pull requests, merges).
• 9+ years implementing CI/CD automation using Azure DevOps pipelines, scripting, and developer tooling (e.g., VS Code, Shell).
• 9+ years collaborating with architects, developers, QA, and customer-facing teams to manage dependencies, resolve merge conflicts, and deliver releases.
• 3+ years of Salesforce solution development (Apex, LWC, workflows, reports, dashboards).
• Salesforce proficiency: data security, administration, data loads, Workbench, and development fundamentals (Apex, Aura, Triggers).

Responsibilities

• Version Control & Branching Own and manage GitHub repositories and enforce branching strategy, pull requests, merge policies, and code governance. Standardize reviews and quality gates to protect trunk stability and reduce release risk.
• Development & Automation Automate build, validation, and release tasks using VS Code, scripting, and Salesforce tooling (e.g., SFDX). Build, maintain, and optimize Azure DevOps CI/CD pipelines (validation, packaging, deployment, and rollback). Reduce cycle time and defects through repeatable, automated deployment processes.
• Salesforce Administration Own sandbox strategy (refreshes, seeding, access) and ensure environment readiness for release. Manage Salesforce metadata/configuration changes and deployment packages across environments. Enforce Salesforce security model and platform best practices.
• Release & Deployment Management Lead release planning and execute deployments across dev/test/uat/prod Salesforce environments. Coordinate release calendars, approvals, and cutovers with cross-functional stakeholders. Troubleshoot deployment failures, resolve dependencies/merge conflicts, and provide post-release production support.
• Collaboration & Leadership Partner with architects, developers, QA, and business teams to align delivery plans and remove blockers. Coach and mentor admins/developers on DevOps, source control, and release practices. Evaluate and recommend DevOps tools and practices, driving continuous improvements in CI/CD and release processes (reliability, deployment frequency, and auditability).

Skills

GitHub

Azure DevOps

Salesforce

SFDX

CI/CD

Apex/LWC

Education

Bachelor's degree in computer science or related STEM field

Tools

Copado

Jenkins

Gearset

Bitbucket

SourceTree

SFDX

ANT Migration Tool

Job description

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Key Responsibilities

• Version Control & Branching Own and manage GitHub repositories and enforce branching strategy, pull requests, merge policies, and code governance. Standardize reviews and quality gates to protect trunk stability and reduce release risk.
• Development & Automation Automate build, validation, and release tasks using VS Code, scripting, and Salesforce tooling (e.g., SFDX). Build, maintain, and optimize Azure DevOps CI/CD pipelines (validation, packaging, deployment, and rollback). Reduce cycle time and defects through repeatable, automated deployment processes.
• Salesforce Administration Own sandbox strategy (refreshes, seeding, access) and ensure environment readiness for release. Manage Salesforce metadata/configuration changes and deployment packages across environments. Enforce Salesforce security model and platform best practices.
• Release & Deployment Management Lead release planning and execute deployments across dev/test/uat/prod Salesforce environments. Coordinate release calendars, approvals, and cutovers with cross-functional stakeholders. Troubleshoot deployment failures, resolve dependencies/merge conflicts, and provide post-release production support.
• Collaboration & Leadership Partner with architects, developers, QA, and business teams to align delivery plans and remove blockers. Coach and mentor admins/developers on DevOps, source control, and release practices. Evaluate and recommend DevOps tools and practices, driving continuous improvements in CI/CD and release processes (reliability, deployment frequency, and auditability).

Minimum Qualifications

• Bachelor’s degree in computer science or related STEM field.
• 9+ years hands-on Salesforce administration and environment management experience (security model, metadata/configuration, sandbox strategy/refreshes, deployment processes)
• 9+ years leading Salesforce DevOps and release management (release planning, deployments, post-release support, and continuous improvement).
• 8+ years managing Salesforce metadata/code in Git (branching, pull requests, merges).
• 9+ years implementing CI/CD automation using Azure DevOps pipelines, scripting, and developer tooling (e.g., VS Code, Shell).
• 9+ years collaborating with architects, developers, QA, and customer-facing teams to manage dependencies, resolve merge conflicts, and deliver releases.
• Experience with DevOps/release tooling such as Copado, Jenkins, Gearset, Bitbucket, SourceTree, SFDX, and ANT Migration Tool.
• Meticulous attention to detail in CI/CD, release readiness, and change control
• Demonstrated ability to catch configuration/metadata issues before production releases
• Accuracy-focused with disciplined execution across environments (dev/test/uat/prod)
• 3+ years of Salesforce solution development (Apex, LWC, workflows, reports, dashboards)
• Salesforce proficiency: data security, administration, data loads, Workbench, and development fundamentals (Apex, Aura, Triggers).

Preferred Qualifications

• 8+ years of project implementation experience using software development lifecycles (e.g., Agile, Waterfall).
• Strong stakeholder communication, presentation, and facilitation skills.
• 8+ years of experience with production support, incident/issue troubleshooting, and resolution.
• 8+ years of technical solutioning experience.
• Excellent understanding of business complexity and project interdependence.
• Demonstrated sense of urgency and ownership in fast-paced release cycles with competing priorities.
• Strong organization, problem-solving, and communication skills.
• Experience with multi-tier system development.
• Proficiency in object-oriented and asynchronous programming concepts (e.g., generics, threading).
• Experience with performance tuning and scalable architecture design.
• Knowledge of and experience in the manufacturing domain.

Skills Descriptors

• Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
• Level Extensive Experience: Manages application-related issues, implications, and approaches with clients.
• Level Extensive Experience: Evaluates key interfaces and interdependencies among core applications systems.
• Level Extensive Experience: Explains features and benefits of core applications for consideration by business units.
• Level Extensive Experience: Implements existing and planned application enhancements in major business units.
• Level Extensive Experience: Tracks data flow between own applications and core applications in other business areas.
• Level Extensive Experience: Plans enhancement, conversion, and retirement strategies for core applications.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Level Extensive Experience: Ensures capture of lessons to be learned from a problem-solving effort.
• Level Extensive Experience: Organizes potential problem solvers and leads problem resolution efforts.
• Level Extensive Experience: Uses varying problem-solving approaches and techniques as appropriate.
• Level Extensive Experience: Contributes to standard practices for problem-solving approaches, tools, and processes.
• Level Extensive Experience: Analyzes and synthesizes information and devises alternative resolution strategies.
• Level Extensive Experience: Develops successful resolutions to critical or wide-impact problems.
• Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
• Level Extensive Experience: Facilitates in application design reviews and walkthroughs.
• Level Extensive Experience: Creates and evaluates technical alternatives for complex applications.
• Level Extensive Experience: Interprets application services such as API; integrates them with technical design.
• Level Extensive Experience: Develops various, distinct and multiple technical application designs.
• Level Extensive Experience: Prepares technical design documents and blueprints for applications.
• Level Extensive Experience: Explores and evaluates application design considerations for multiple technologies.
• Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
• Level Working Knowledge: Tracks problems associated with the quality and effectiveness of application software.
• Level Working Knowledge: Researches the benefits and drawbacks of an organization's application software.
• Level Working Knowledge: Drafts application software usage for the department's needs.
• Level Working Knowledge: Provides instant support for end users of application software.
• Level Working Knowledge: Implements a specific application software under the supervision of management.

Work & Projects

• Personal Projects: Applied knowledge within Working As A Team as contractor at WAY3, and as final year university projects (Various: BVM, INSERT, ID, WPD). Leverage experience to solve real world problems.
• Shop Management: Managed work in a shop of 7 people, timeline planning of delivery, performed quality etc - as well as integrated personal to modeling tasks.

Mandatory Mandatory mandatory.

- Mandatory Mandatory mandatory.

What you will get:

• Work Life Harmony Earned and medical leave.
• Relocation assistance
• Holistic Development Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects
• Health and Wellness Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program
• Financial Wellness Employee investment plan
• Pay for performance -Annual incentive
• Bonus plan.

Additional Information

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. This position requires working onsite five days a week. Visa Sponsorship is not available for this position.

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.