Business Process Analyst

Caterpillar Brazil; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Work-Life Harmony

Relocation assistance

Holistic development

Career development opportunities

Health and wellness

Mental wellness support

Financial wellness

Pay for performance

Job summary

Caterpillar Financial Services India Private Limited in Bengaluru is seeking a Business Process Analyst to evolve regulatory and compliance processes and strengthen IT-business alignment. Based in Bangalore, you will collaborate across legal, compliance, business, and IT to implement compliant solutions.

You will partner with MD governance forums and local IT committees, drive operations improvements, and manage country-specific risk controls.

Qualifications

• Experience in regulatory and compliance domains within IT projects.
• Ability to work with business, legal, compliance and IT stakeholders.
• Knowledge of governance and risk management processes.

Responsibilities

• Evolve regulatory and compliance landscape with local teams.
• Partner with business and IT to implement compliant solutions.
• Engage in governance activities and MD governance forums.

Skills

Regulatory knowledge

Stakeholder management

Analytical thinking

IT collaboration

Job description

Career Area: Technology, Digital and Data

Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

We are seeking a skilled Business Process Analyst to join Global Business Technology - Caterpillar Financial Services India Private Limited The preference for this role is to be based out of Bangalore – Caterpillar PSN

What you will do

Job Duties: Evolving Regulatory and Compliance Landscape India continues to experience frequent regulatory and compliance changes that require close collaboration between business, legal, compliance, and IT stakeholders. Recent initiatives have demonstrated the need for strong local knowledge and dedicated coordination to assess impacts, clarify requirements, and ensure timely and compliant implementation.

Business Partnership and Stakeholder Engagement The RBA serves as a trusted partner to the business, supporting not only operational issues resolution, but also strategic initiatives and governance activities. The role actively participates in MD Governance forums and local IT committee meetings, providing business systems expertise and insights.

Country-Specific Expertise and Operational Continuity India's operating model includes unique business practices, regulatory requirements, and system processes that require specialized knowledge. Maintaining dedicated in‑country expertise helps preserve institutional knowledge, reduce delivery and operational risks, and ensure consistent support for both daily operations and future initiatives.

What you will have

Evolving Regulatory and Compliance Landscape India continues to experience frequent regulatory and compliance changes that require close collaboration between business, legal, compliance, and IT stakeholders. Recent initiatives have demonstrated the need for strong local knowledge and dedicated coordination to assess impacts, clarify requirements, and ensure timely and compliant implementation.

Business Partnership and Stakeholder Engagement The RBA serves as a trusted partner to the business, supporting not only operational issues resolution, but also strategic initiatives and governance activities. The role actively participates in MD Governance forums and local IT committee meetings, providing business systems expertise and insights.

Country-Specific Expertise and Operational Continuity India's operating model includes unique business practices, regulatory requirements, and system processes that require specialized knowledge. Maintaining dedicated in‑country expertise helps preserve institutional knowledge, reduce delivery and operational risks, and ensure consistent support for both daily operations and future initiatives.

This position requires candidate to work a 5-day -a -week schedule in the office.

Skills desired

• Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.


• Level Working Knowledge: Helps create contingency plans to mitigate impact of disruption on core applications.


• Level Working Knowledge: Identifies key players, criticalities, roles, and responsibilities.


• Level Working Knowledge: Investigates application-related issues with both business and IT professionals.


• Level Working Knowledge: Recommends enhancements for a major application system or related subsystems.


• Level Working Knowledge: Works with core application systems for a major business unit or function.


• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.


• Level Working Knowledge: Identifies and documents specific problems and resolution alternatives.


• Level Working Knowledge: Examines a specific problem and understands the perspective of each involved stakeholder.


• Level Working Knowledge: Develops alternative techniques for assessing accuracy and relevance of information.


• Level Working Knowledge: Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.


• Level Working Knowledge: Uses fact‑finding techniques and diagnostic tools to identify problems.


• Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.


• Level Working Knowledge: Assesses the current technology environment, expressed needs and initiatives of client organizations.


• Level Working Knowledge: Uses an effective consulting method to present technology solutions that resolve stated client business issues.


• Level Working Knowledge: Advises clients regarding a family of specific products, technologies or services in a technology domain.


• Level Working Knowledge: Demonstrates basic competence and sound business knowledge regarding specific products, technologies or services within a domain of technology expertise.


• Level Working Knowledge: Achieves consulting relationship rating of 'professional' by delivering timely, meaningful advice meeting client needs in a narrow set of specific technologies.


• Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.


• Level Working Knowledge: Creates a basic architecture diagram, including component interactions and data flows.


• Level Working Knowledge: Identifies and prioritizes application design and architecture tasks, such as refactoring and technical debt reduction.


• Level Working Knowledge: Selects and presents design alternatives for applications of small to medium complexity.


• Level Working Knowledge: Uses design tools and technologies to develop prototypes and proof of concepts.


• Level Working Knowledge: Documents design decisions and rationale for future reference and review.


• Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end‑users perform specific tasks (ex: accounting or graphic design).


• Level Working Knowledge: Tracks problems associated with the quality and effectiveness of application software.


• Level Working Knowledge: Researches the benefits and drawbacks of an organization's application software.


• Level Working Knowledge: Drafts application software usage for the department's needs.


• Level Working Knowledge: Provides instant support for end users of application software.


• Level Working Knowledge: Implements a specific application software under the supervision of management.


• Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non‑functionality requirements to ensure the success of a system or software development project.


• Level Extensive Experience: Plays an active or leading role in recording and storing requirement documents in various forms.


• Level Extensive Experience: Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.


• Level Extensive Experience: Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.


• Level Extensive Experience: Produces detailed functional and information requirements models and documentation.


• Level Extensive Experience: Trains others on requirements, walkthroughs and quality reviews.


• Level Extensive Experience: Utilizes automated diagramming tools to ensure traceability of requirements.


• System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.


• Level Working Knowledge: Assists with current and planned integration initiatives.


• Level Working Knowledge: Explores major issues and considerations for successful system integration.


• Level Working Knowledge: Works with applications, data, technology bridges and a variety of platforms.


• Level Working Knowledge: Works with existing interfaces as well as integration and migration plans within own area.Plays an active role in local integration efforts.


• System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.


• Level Working Knowledge: Supports the project leader in developing and executing system test plans.


• Level Working Knowledge: Evaluates system documentation and user manuals for usability, accuracy and completeness.


• Level Working Knowledge: Executes test cases, analyzes test results and reports on findings regularly.


• Level Working Knowledge: Tests system components for compliance with functional requirements.


• Level Working Knowledge: Participates in the testing of a system's ability to recover from hardware or software failures.

What you will get

• Work Life Harmony Earned and medical leave.


• Relocation assistance


• Holistic Development Personal and professional development through Caterpillar ‘s employee resource groups across the globe


• Career developments opportunities with global prospects


• Health and Wellness Medical coverage -Medical, life and personal accident coverage


• Employee mental wellness assistance program


• Financial Wellness Employee investment plan


• Pay for performance -Annual incentive Bonus plan.

Additional Information

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates: August 21, 2026 - August 30, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.