Senior Integration Developer

Milestone Technologies, Inc.; Ernakulam; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Milestone Technologies, Inc. in India is seeking a Senior Integration Developer to design, build, and maintain enterprise integrations supporting Salesforce ITSM implementations.

You will develop APIs, build middleware integrations, and ensure reliable system interoperability across enterprise ecosystems. The role collaborates with Salesforce Developers, Data Engineers, Architects, and business teams to enable seamless data exchange and supports incident, change, and asset data synchronization.

Qualifications

• 5-7 years IT experience.
• Minimum 3+ years of integration development experience.
• Hands-on Salesforce integration project experience.

Responsibilities

• Develop and maintain Salesforce integrations with enterprise applications.
• Build APIs and integration services using industry best practices.
• Design real-time and batch integration processes.
• Support enterprise messaging and event-driven architectures.
• Execute integration testing and troubleshooting.
• Monitor integration performance and reliability.
• Resolve interface failures and data synchronization issues.
• Support deployment and release activities.
• Guide junior integration developers.

Skills

Analytical thinking

Problem-solving

Collaboration

Technical documentation

Quality focus

Customer-centric mindset

Tools

REST APIs

SOAP Services

Salesforce APIs

MuleSoft or Boomi

Azure Integration Services

JSON/XML

API Security

SQL

Integration Testing

Event-Based Integrations

Job description

Senior Integration Developer

Experience: 5-7 Years
Location: India
Employment Type: Full-Time
Reporting To: Lead Integration Developer

Position Overview

We are seeking a Senior Integration Developer to design, build, and maintain enterprise integrations supporting Salesforce ITSM implementations. The successful candidate will be responsible for developing APIs, building middleware integrations, supporting migration initiatives, and ensuring reliable system interoperability.

This role will work closely with Salesforce Developers, Data Engineers, Architects, and business teams to enable seamless data exchange across enterprise ecosystems.

Key Responsibilities

Integration Development

• Develop and maintain Salesforce integrations with enterprise applications.
• Build APIs and integration services using industry best practices.
• Design real-time and batch integration processes.
• Support enterprise messaging and event-driven architectures.

Salesforce ITSM Support

• Integrate Salesforce with:
  • CMDB Platforms
  • Asset Management Systems
  • Identity Providers
  • ERP Applications
  • Monitoring Platforms
  • HR Systems
  • Collaboration Platforms
• Support synchronization of incident, change, problem, and asset data.

API Development

• Develop and maintain:
  • REST APIs
  • SOAP Services
  • Webhooks
  • Platform Events
  • Change Data Capture Integrations
• Ensure security and performance requirements are met.

Testing & Support

• Execute integration testing and troubleshooting.
• Monitor integration performance and reliability.
• Resolve interface failures and data synchronization issues.
• Support deployment and release activities.

Collaboration

• Participate in Agile ceremonies and project planning.
• Work closely with business analysts and technical teams.
• Guide junior integration developers.

Required Qualifications

Experience

• 5-7 years of IT experience.
• Minimum 3+ years of integration development experience.
• Hands-on Salesforce integration project experience.

Technical Skills

• REST APIs
• SOAP Services
• Salesforce APIs
• MuleSoft or Boomi
• Azure Integration Services
• JSON/XML
• API Security
• SQL
• Integration Testing
• Event-Based Integrations

Salesforce Knowledge

Experience with:

• Salesforce Service Cloud
• Salesforce Sales Cloud
• Experience Cloud
• Salesforce ITSM
• Data Migration Support
• Agentforce integrations

Preferred Qualifications

• Experience integrating ServiceNow or other ITSM platforms with Salesforce.
• Exposure to CMDB and IT Asset Management.
• Knowledge of CI/CD and DevOps practices.
• Experience with Azure DevOps or Git-based release management.

Preferred Certifications

• MuleSoft Certified Developer
• Salesforce Platform Developer I
• Salesforce Administrator
• Azure Integration Certification

Core Competencies

• Analytical skills
• Problem-solving
• Collaboration
• Technical documentation
• Quality focus
• Customer-centric mindset

Role: Senior Integration Developer
Experience: 5-7 Years
Reports To: Lead Integration Developer