Senior Human Resources Generalist

LIC Housing Finance Limited; Mumbai; On-site; INR 2,800,000 - 3,600,000; Full time

Job summary

LIC Housing Finance Limited in Mumbai seeks a senior HR leader with 12–15 years of experience to head Talent Acquisition, L&D, HR Operations, and Performance Management. You will drive HR strategy, standardize policies, and lead cross-functional projects across India, including regional offices and centralized processes.

The role requires an MBA in HR, strong communication, and expertise in Excel-based HR analytics.

Qualifications

• MBA – Human Resource Management.
• 12–15 years of experience in HR.
• Age 40–45 years as on 01.01.2026.
• Certification in Excel.

Responsibilities

• Lead end-to-end recruitment for all cadres and critical roles.
• Design and implement L&D frameworks and training needs.
• Oversee HR operations including onboarding, promotions, and transfers.
• Drive performance management cycle and KPI alignment.
• Develop and standardize HR policies and SOPs.
• Coordinate with Regional Offices for HRMS and payroll processes.
• Prepare HR analytics dashboards and MIS reports.

Skills

HR strategy

Performance management

Learning & Development

Recruitment

Project leadership

Communication

Stakeholder management

Analytical skills

Pan-India operations

HR policies & SOPs

HR analytics

Financial services

Education

MBA – HR

Tools

Excel

Job description

• Reporting To (Designation): Joint General Manager

2. Candidate Profile Requirements

A. Mandatory Criteria

• Age Limit as on: 40-45 years as on 01.01.2026
• Education Qualification: MBA – Human Resource Management
• Minimum Experience Required: 12-15 years

B. Preferred Criteria (if applicable)

• Must Have Skills & Competencies:
• Strong exposure to HR strategy, performance management, L&D, and recruitment.
• Proven ability to lead and execute HR projects independently.
• Excellent communication, cross-functional coordination, and stakeholder management.
• Strong analytical and problem‑solving skills.
• Hands‑on experience in large organizations with pan‑India operations, managing and navigating complex, multi‑layered organizational structures.
• Experience in environments where HR policies are centrally designed and locally executed, ensuring consistency while addressing regional needs.
• Strong capability in developing, documenting, and standardizing HR policies and SOPs aligned with organizational objectives.
• Relevant Industry/Domain Experience: Housing finance/financial services ecosystem
• Certifications (if any): Certification in Excel

3. Interview & Selection Process

• Interview (Online / In‑person): Face to Face Interview
• Any other important instructions: High proficiency in Microsoft Office, MIS, and HRMS platforms.

Talent Acquisition & Manpower Planning

• Lead end‑to‑end recruitment for all cadres and critical roles.
• Develop annual manpower plans in collaboration with business heads.
• Coordinate with recruitment agencies, consultants, and job portals.
• Drive hiring for leadership and niche positions.
• Manage internal promotion processes, including conduct of written exams and interviews in coordination with IT and Regional Offices.
• Finalize and communicate promotion and transfer lists across the organization. Ensure proper transfer entries, mapping, and joining compliance post‑promotion/transfer.

Learning & Development

• Design and implement L&D frameworks aligned with regulatory and organizational requirements, working on HR system for training needs & developing training master.
• Conduct Training Needs Identification (TNI/TNA) with Department Heads.
• Implement behavioral, functional, compliance, and leadership development programs.
• Manage training calendars, vendor partnerships, and training effectiveness reviews.
• Conduct sensitization and communication workshops for HR‑linked processes (e.g., PLI parameters, new HR policies, engagement programs).

HR Operations & Employee Lifecycle Management

• Oversee onboarding, induction, confirmations, promotions, transfers, and employee record management.
• Manage the absorption of Management Trainees, confirmation of probationers, including quarterly appraisal cycles.
• Review and update employee reporting hierarchy annually across all functional units.
• Ensure accurate mapping of reporting relationships, department allocation.
• Float and ensure submission of Property Returns, P Forms, Request Transfers, and Special Appraisals.
• Ensure all formalities done as per regulatory norms for apprentices.
• Manage creation and maintenance of employee master data in HR system, including login creation and bulk rectification of data inconsistencies.
• Provide operational support to Regional Offices for all HR processes including hiring, transfers, separations and HRMS support.
• Handle end‑to‑end employee separation process including document verification, preparation of approval notes, issuing relieving and experience letters, and coordination with Regional Offices for cases approved at the regional level.
• Coordinate for salary benchmarking, wage revision exercises and compensation restructuring with consultants.
• Manage salary fitments, CTC modelling, and compensation proposals during hiring, promotions, or special cases.
• Conduct periodic review of employee compensation and benefits.
• Lead annual review of PLI parameters and facilitate approvals from NRC.
• Publish PLI parameters, conduct sensitization on PLI framework, and respond to employee queries.
• Ensure accuracy of department coordination regards to PLI dashboard and facilitate data consolidation for calculation of PLI eligibility.
• Oversee creation of PLI calculation sheets and ensure timely disbursement of PLI.

Performance Management

• Drive the goal‑setting cycle, mid‑year reviews, and annual performance appraisal process.
• Ensure KRA/KPI alignment with business objectives.
• Float annual and special appraisal parameters, ensure correctness of employee hierarchy and mapping.
• Coordinate with departments for review and modification of appraisal parameters.
• Follow up for timely submission of annual and special appraisals.
• Analyze performance data to identify top performers and development needs.

Employee Engagement & Culture Building

• Organize welfare and engagement programs such as marathons, cultural events, health camps, wellness sessions, awareness drives, etc.
• Strengthen employee relations and support grievance redressal.
• oster a strong organizational culture aligned with company values and DEI initiatives.

Policy Development & Compliance

• Draft, modify, and annually review HR policies in alignment with regulatory guidelines.
• Ensure compliance with labor laws, NHB regulations, internal audits, and HR SOPs.
• Facilitate framing of new HR guidelines and policy updates based on organizational needs.
• Support framing and modification of HR procedures for promotions, transfers, onboarding, and separations.
• Drive data consolidation and purification for statutory reports like RBI, NHB, BRSR, Annual Report and management reviews.
• Maintain documentation for audit readiness and statutory inspections.

HR Analytics & Reporting

• Generate HR dashboards and MIS reports for management and Board‑level review.
• Analyze HR metrics to support strategic decisions (turnover, manpower planning, productivity ratios, compensation insights, etc.).
• Ensure high‑quality data management and reliability of HR analytics.

Coordination With Regional Offices

• Act as the central HR point of contact for all Regional Offices.
• Assist regions in handling promotions, transfers, onboarding, resignations, appraisals, and HRMS queries.
• Monitor timely compliance of HR activities across regions and provide clarifications wherever required.